The Week, That Was – June 2019 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Agoda Opportunities debuts on LiveOS

The #1 hospitality operating system LiveOS has introduced Agoda Opportunities on its platform. Hotels using LiveOS platform to manage their online distribution can now access this special service from Agoda to amplify visibility on Agoda, the fastest growing global OTA.

Expedia launches #ExpediaChat to encourage social media dialogue

Using the hashtag #ExpediaChat, the company has been encouraging users to start thinking about what tips and lessons they have learnt while taking images of the different countries, cities and towns they have travelled to.

Accor and Air France-KLM expand ties with joint loyalty program

Europe’s largest hotel group Accor and airline Air France-KLM are broadening their loyalty program by offering a dual reward scheme to their entire global customer base.

Is your hotel embracing the age of the ecosystem?

Data used to be part of a database. Now data is part of an ecosystem. Guest data comes into a hotel’s ecosystem from multiple channels and devices. The volume, variety and velocity of this information feeds the ecosystem and gives hotels a deeper understanding of their overall business.

AI-based travel app Hopper expands price monitoring to hotels worldwide

Hopper, the handy travel app that uses AI to predict airfare pricing, is today expanding its service to include hotels. Like airfare, hotel pricing is also dynamic — it can fluctuate with traveler demand. During busy times, prices are higher. And when a hotel has rooms to fill, the prices drop. Now, Hopper is bringing its same prediction technology to more than 270,000 hotels in more than 200 countries and territories worldwide.

 How confident are you (really) in your guest acquisition strategy?

From market disruptions to changing shopping habits and the impact of new technology, hoteliers are contending with dynamic forces that are changing how guests make decisions.

Lessons the hotel industry can learn from Airbnb, Expedia & Google

From meaningful brand architecture to brand expansion strategies, a look at key lessons traditional hospitality players can learn from the digital giants. As Airbnb continues to grow and redefine the hospitality ecosystem, it sounds only right that traditional hospitality groups should embrace Airbnb’s motto, with a twist: “Hospitality for Everyone, Everywhere and for Every Occasion”.

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