The Week, That Was – December 2019 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Upscale hotel in Papua New Guinea selects RateTiger for online connectivity

Crown Hotel Port Moresby, an upscale property in Papua New Guinea has selected RateTiger, powered by LiveOS, for increasing their online revenue through optimal distribution. The hotel is using RateTiger’s Channel Manager to manage their rate and room inventory across online sales channels and GDS.

https://bit.ly/35ihcY5

Maldives Travel Trends

Regarded as the epitome of luxury tourism in South Asia, Maldives, with its over 1000 coral islands has emerged as a ‘premier’ brand. Tourism remains the largest economic industry in the country.

https://www.erevmax.com/blog/index.php/2019/12/maldives-travel-trends/

2019 Chinese Outbound Travel Report

Total spending from Chinese travelers covered 158 countries worldwide, and the report suggests that they are increasingly willing to go further afield for the best shopping experiences. Although Japan still topped the list of most-visited destinations, the rest of the top ten overseas shopping locations for Chinese travellers in 2019 dotted the globe.

https://www.moodiedavittreport.com/jing-daily-2019-chinese-outbound-travel-report-key-takeaways/

What is the impact of social media on travel?

Everybody wants to return home with an album full of aesthetic and ‘instagramable’ photos that show off their trip. In fact, 40% of UK Millennial travellers say that they consider how “instagramable” a location is when planning their travels, whether it will look good on their feed and get enough likes.

https://theboar.org/2019/12/what-is-the-impact-of-social-media-on-travel/

How Google is navigating today’s privacy environment

Laws like the General Data Protection Regulation (GDPR), enacted over a year ago in Europe, and the CCPA, taking effect imminently, introduce new requirements for how businesses collect and use data.

https://www.thinkwithgoogle.com/marketing-resources/data-measurement/google-user-privacy/

How to drive demand during a slow season

Just because a market enters its off-season, it doesn’t mean hoteliers in the area have to halt business. Here are three key ways your hotel can win during a slowdown and maintain a positive revenue stream.

http://www.hotelnewsnow.com/Articles/299192/How-to-drive-demand-during-a-slow-season

Younger travelers more likely to consult with travel advisors

Travelport Global Digital Traveler Research 2019, which mapped travel preferences according to age groups, turned a common assumption on its head, finding that younger travelers are more likely to consult with travel advisors and tour operators for assistance in booking.

https://skift.com/2019/12/10/who-loves-travel-advisors-the-most-its-millennials-not-boomers/

Brand.com, OTA bookings continue to grow

Brand.com year-to-date bookings are up +7.7% compared to the same period last year and are growing faster than OTA (+7.1%), according to new Kalibri Labs data.

https://www.hotelbusiness.com/report-brand-com-ota-bookings-continue-to-grow/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

5 Questions to Ask About Channel Management for Hotels

A Hotel Channel Management Software can be assistive for you, whether you are in search of revenue management or hotel distribution. The primary functionality of this type of application is to make sure that every hotel sales channel keeps abreast of restrictions, rate modifications and any changes that take effect. These types of systems make sure that OTAs can remain in touch with a hotel. Thus, only actual information about hotels is passed on to possible guests. There are many types of hotel channel managers, and all of them are quite useful to use. Here are 5 questions that you have to ask about channel management software systems for hotels.

5 Questions to Ask About Channel Management for Hotels

What kind of support will it come with?

When there is a breakdown, powerful distribution systems have fast support infrastructure and related troubleshooting protocols. This type of support that is offered tends to differ across systems. Although some of these come with an automated backup that can ensure booting as soon as there is a failure of the main system, others come with customer care centers that operate 24X7.

What are the access rights?

Better access rights for this type of software is the tool for proper marketing of products. At times, sound strategies for revenue management are able to protect as well as get data together. These can pave the way for different access rights across various kinds of user levels. Typically, multi-level access rights are offered through 4 main roles:

  • Front Desk
  • Reservations Manager
  • Property Owner
  • System Admin

Every one of these has rights and limitations of its own.

Is it easy to use?

You have to ensure that the system is easy to use. A few channel management systems are also available with a full user acceptance test, which is followed by strict testing for the team of the hotel. This makes sure that the product can be used smoothly. It is important that you consider that the tool can be implemented and adopted with ease.

Can automatically sync inventories?

You have to check whether your chosen channel management software automatically inform the user and update the availability to all connected channels for any modification or cancellation happened on any channel. Lots of software programs can manage more than one channel, although that does not mean that they can sync inventories based on reservation modification, which is possible only when the channel manager has 2-way XML connectivity with channels for seamless data transfer. Thus, it is important that you check this thing beforehand. It is also essential that you check whether the channel manager is available connectivity with the right PMS and Channels.

Does it ensure data security?

Finally, you should also choose a hotel channel manager that gives you data security. Data security has become the biggest challenge for the hospitality industry. For hotels, protecting guest data like address and credit card details has become crucial in post-GDPR age. While finding out the right vendor for your distribution management, do check whether the provider is PCI and GDPR compliant.

Maldives Travel Trends

Regarded as the epitome of luxury tourism in South Asia, Maldives, with its over 1000 coral islands has emerged as a ‘premier’ brand. Tourism remains the largest economic industry in the country.

To keep up with the tourism demand, which is expected to cross 1.5 million in 2019, the Government has been undergoing renovation of its key airport and actively encouraging new luxury resorts. International brands like Waldorf Astoria, Pullman, Westin and Hard Rock Café have recently opened in the archipelago.

With over 135 resorts and 10 major hotels along with numerous guest houses, the occupancy rate in the country however has remained stagnant for the last few years. While China, Germany, the UK, Italy and India has consistently been the top five source market, in recent times Maldives has seen a surge in tourist arrivals from South Korea.

A long stay destination, where average length of stay is over 6 days, hotels for years have depended on tour operators and travel agents for bookings. However, with the increase in supply of rooms and change in guest booking behavior, hotels have been adapting to online travel.

Global OTAs like Booking.com, Expedia and Agoda  has become quite popular with hotelieres. Booking.com, for instance, has 795 properties listed, Expedia has close to 700 hotels and guest houses in Maldives listed on its channel.

As online distribution evolves, hotels are increasingly adjusting to changes in market dynamics. While GDS remains their most popular channels, they are opening up to OTA and metasearch as well.

Are you connected to right channels and keeping them automatically updated with rates and availability on a regular basis?

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

The Week, That Was – December 2019 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

eRevMax announces seamless connectivity with leading Chinese B2B platform HaoQiao

eRevMax has completed 2-way XML integration with the largest travel wholesaler in China, Haoqiao. Hotels using RateTiger and RTConnect, powered by LiveOS, can leverage the interface to distribute rates and availability on the booking platform, is used by over 17,000 travel agencies worldwide.

https://bit.ly/2RrceEq

Google’s playbook to become a super app in travel

The giant’s slow but unstoppable rise to travel industry domination can not be explained without the more than one billion daily users of Google Maps.

https://www.phocuswire.com/Google-playbook-travel-super-app

How Airbnb profits from our love of experience

As people begin to value “things” less and “doing stuff” more, Airbnb has simultaneously personalized and commoditized the food-related experience.

https://www.eater.com/2019/12/4/20951866/airbnb-rentals-experiences-travel-food-tours-cooking-classes

Total revenue forecasting: Sunny with a chance of profits

Marketing and revenue management rely on accurate demand forecasts to plan campaigns and optimize revenue.

https://ideas.com/total-revenue-forecasting-profits/

Hotel revenue changes suggest new guest preferences

From the high-tech preferences of Generation Z to the experiential fondness of millennials and the health and wellness realities facing baby boomers, hotels continually adjust the amenities and services they offer to satisfy their guests based on extensive consumer research. From the perspectives of owners and operators, the changes in guest preference manifest themselves on the hotel operating statement.

http://hotelnewsnow.com/Articles/298888/Hotel-revenue-changes-suggest-new-guest-preferences

As cycle nears end, benchmarking required to be reborn

Hoteliers are in no doubt benchmarking has been one of the major, if not the most major, catalysts of the last decade helping fuel hotel performance, and the data is only getting better and more involved, according to sources. Now hoteliers are considering how benchmarking might change as the industry reaches what many consider the end of a cycle.

http://hotelnewsnow.com/Articles/299236/As-cycle-nears-end-benchmarking-required-to-be-reborn

Hotel guests want cybersecurity

For hotels, the issue of cybersecurity is – or should be – among the most critical factors in partnering with any third-party. With so many interconnected technologies the risk is greater and greater that you’ll run onto a technology that isn’t wholly secure.

https://blog.apaleo.com/hotels/a-make-or-break-issue-for-hotels-guests-want-cybersecurity

Which? brands most travel comparison sites a ‘waste of time’

New survey ranks sites used to find flight and hotel deals and reveals that many offer a poor user experience – and do not list the best prices. After asking more than 2,200 holidaymakers about their experiences of using comparison sites, the consumer body found that only Skyscanner, Kayak and TripAdvisor scored highly in terms of finding the best deals and being easy to use.

https://www.theguardian.com/travel/2019/dec/04/which-survey-brands-most-travel-comparison-sites-waste-of-time?CMP=Share_iOSApp_Other

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

 

The Week, That Was – November 2019 Week 4

Spanish hotel chain boosts productivity and connectivity with eRevMax

Spanish hospitality chain Actahotels has recommended eRevMax solutions for online distribution. Twenty properties of the group, including the newly opened 313 room Acta Voraport, have been using RateTiger Channel Manager and Connectivity solutions, powered by LiveOS, for updating rates and availability across multiple OTAs and accessing high quality rate data and insights.

https://bit.ly/2XSYgMJ

Hotelbeds claims to drive high value visitors to hotels

Hotelbeds works with over 60,000 travel agents, tour operators, airlines, and loyalty point schemes from 140 source markets. More than half of bookings through global bedbank Hotelbeds are for stays of more than four nights, the company has disclosed.

https://www.travolution.com/articles/113360/hotelbeds-claims-to-drive-high-value-visitors-to-its-hotel-partners

Google Eyes: More and more travelers are looking to Google

Online travel agencies (OTAs) have always been dominant on meta search channels such as Google but advertising your direct hotel website on Google Hotel Ads provides an opportunity for hotels to divert this traffic to their brand websites.

https://www.sabrehospitality.com/blog/google-eyes-more-and-more-travelers-are-looking-to-google/

Travel Statistics to Know About in 2020

Is your hotel ready to take on 2020? Check out key travel statistics & trends that can help you maximise your hotel online bookings and revenue in the coming year-

https://www.erevmax.com/blog/index.php/2019/11/travel-statistics-to-know-about-in-2020/

Airbnb tests teaming with Google’s vacation rental business in the U.S.

Google waded into its own vacation rental advertising business on its travel pages early in 2019, and in October began giving vacation rentals hotel-like treatment in Google search.

https://finance.yahoo.com/news/airbnb-tests-teaming-google-vacation-200037742.html

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

Travel Statistics to Know About in 2020

Travel Statistics to Know About in 2020

The online global travel market was over $629 billion in overall worth in 2017 and is anticipated to reach a figure of around $818bn by the year 2020. These are some travel statistics that you must know about for the year 2020.

Longer family holidays are becoming more popular

These days, family holidays spanning for a longer time are up. While it is always that family trips have been a staple part of annual programs, family holidays are being influenced too much by @travelling_family, @byjetpack, @thebucketlistfamily and the likes. By 2020, it is figured that around 50% of the labor force of America and the UK will comprise of freelancers. 40% more kids got home-schooled in the year 2017 instead of in 2014 (comprising of as many as 48,000). It comes as no surprise that the freedom offered by home-schooling is being embraced by parents.

Rise of Online Travel Research

These days, more and more travellers are carrying out research over the World Wide Web to know about the different types of travel options, accommodations etc available. The travel website Tripadvisor is being used increasingly to find out about hotels, restaurants, flights and more. Tripadvisor, with over 325 users every month, is in the position to have an impact on travel purchases online. Travelers who visit this website are also likelier to take time on research, with over 80% taking over 4 weeks to finish a purchase. This is a popular point to start for lots of travel searches, particularly in the preliminary stages of travel research.

Solo Travel is getting friendlier

These days, the introduction of co-living apartments is being given more and more prominence. These let solo travellers come across people on their trips having a similar mindset. WeLive is a leading name in co-living that has apartment complexes these days, with hot tubs, yoga classes, events programs, shared social leaders etc in Crystal City and New York. Travellers can stay in these complexes for a few months or only a few days. Dublin Airport made a claim that 57% out of its estimated 31.5 million passengers in 2018 were solo travellers. In Solo Travel in 2020, younger travellers can be expected more than ever earlier.

Travel decisions will be impacted by Generation Alpha

The term ‘Generation Alpha’ means the generation of people who were born after the year 2010, and is exhibiting more signs of having an impact on family travel planning and decisions than was supposed previously, as per Expedia Group Media Solutions. According to the study of Expedia Group 2019 globally, on an average, travellers from Generation Alpha are making over 3 family vacations in a calendar year.

According to Short Term Rentals 2019, 95% of family trippers mentioned that their priority was to keep their families happy and entertained, while other important priorities were closest theme parks or main attractions (as mentioned by 85%), making travel plans around the time of school holidays (mentioned by 85%), outdoor activities (mentioned by 85%) and value and deals (mentioned by 89%).

Find Hotel channel manager & Online Distribution

The Week, That Was – November 2019 Week 3

eRevMax offers connectivity with Viajes El Corte Inglés

RateTiger, the hotel connectivity solution expert, has completed a two-way integration with one of the leading Spanish travel agencies, Viajes El Corte Inglés. The interface is the latest addition to the eRevMax Channel Ecosystem that connects hotels to over 400 online distribution channels worldwide.

https://bit.ly/2O9d06N

TripAdvisor launches its first self-serve advertising platform

The launch of TripAdvisor Media Manager follows the introduction of a suite of new-to-market advertising services and solutions that enable advertisers to reach more relevant, high intent audiences.

http://ir.tripadvisor.com/news-releases/news-release-details/tripadvisor-launches-its-first-self-serve-advertising-platform

Booking.com to open Genius rates to other OTAs

Starting December 2, your Genius rates will be offered to frequent travelers across all companies within the Booking Holdings family – not just Booking.com.

https://medium.com/@puortosimone/booking-com-extends-genius-rates-to-other-otas-59a7fa242ffe

Google: Travelers search habits are ever-evolving

Today, travelers are not just searching for places, but instead are increasingly searching for experiences that can inspire, excite and provide the new sense of perspective.

https://www.travolution.com/articles/113303/guest-post-consumer-search-habits-are-ever-evolving

Why Millennials increasingly choose travel agents over OTAs

Reports from the field and research studies now suggest that Millennials, more than any other generation, are relying on travel agents when booking their getaways.

https://www.travelpulse.com/news/travel-agents/why-millennials-increasingly-choose-travel-agents-over-booking-engines.html

Airbnb seals $500m Olympics sponsorship deal

Airbnb has signed a $500m deal to sponsor the Olympic Games until 2028, as the accommodation-booking platform targets the world’s biggest sporting event.

https://www.olympic.org/news/ioc-and-airbnb-announce-major-global-olympic-partnership

apaleo hits new milestone with 250 properties contracted

Its innovative, API-first approach drastically reduces set-up times, eliminates integration and interface fees, and allows new properties to go live in minutes. With multi-property functionalities, apaleo is ideal for hotel chains that want a simple switch away from inflexible legacy systems.

https://blog.apaleo.com/hotels/apaleo-hits-new-milestone-with-250-properties-contracted

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

What Does A Channel Manager Do?

A hotel channel manager allows properties to manage multiple online distribution channels from a single solution, Hotels can update rate and availability and receive reservations directly to its systems like PMS and CRS in real-time. Advanced channel managers provide 2-way XML connectivity with online sales channels including OTAs, GDS, metasearch, wholesalers and booking engines for seamless data transfer.