Hotwire completes two-way XML integration with RateTiger

Hotwire.com, a leading discount travel site, has been incorporated into eRevMax’s Channel Eco-System following certification of a two-way XML interface with RateTiger and eRevMax Connect services for hotels. The XML integration will enhance the communication performance between the channel manager and extranet that will allow hotel users to take greater advantage of selling distressed inventory.
Reservations generated by Hotwire can be delivered through RateTiger and eRevMax Connect into the hotel’s property management system. This will significantly reduce time to update reservation data while ensuring all customer data is entered accurately. Moreover, seamless online booking connectivity will enable hotels to process rate and inventory updates through RateTiger’s XML interface transferring data in real-time, while also receiving reservation data from Hotwire bookings.


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JJW Hotels subscribes to RateTiger channel manager to increase online bookings

JJW hotels has selected RateTiger by eRevMax as the channel manager of choice across 23 of its European hotels.The hotel chain will be able to update rates and inventory at property level through RateTiger’s vast distribution network, whilst simultaneously optimising the performance of available inventory from connected channels.
“We require a reliable solution that will meet our demands for price shopping as well as channel management. Having seen the success RateTiger has brought to other hotels with their streamlined approach to revenue management, we’re sure that our new partnership with them will increase revenue, as well as the customer’s booking experience,” said Guy Marwood Finance Director for JJW Hotels & Resorts.

The hotels will benefit from eRevMax’s recently released RateTiger RTSuite 3.0; this latest version comes complete with a new user interface and integrated channel management functionality, and is designed to maximize usability and effectiveness.

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BW Belgium Achieves 5% Revenue Growth in 2012

Hospitality Solutions has reported 5% growth in revenue for Best Western Belgium with a slight increase in direct online sales for the regional property portfolio. The Group which is using RTSuite in its 25 properties has achieved this growth by using RateTiger channel manager and pricing reports, to improve benchmarking and visibility of prices and packages across third party sales channels (OTAs), while systematically improving operational efficiencies for the revenue management team.

“By implementing a quality standard in strategy and technology we can homogenize the sales environment for hotels to make it easier for all staff members to understand. RateTiger, for example, will allow any member of staff to simply Close-Out the hotel across all sales channels should it become fully-booked. This control ensures we maintain good relationships with OTAs.” said Michael Thiry, Distribution Manager.
The key strategy for Hospitality Solutions was to draw reservations from OTAs towards the direct brand website of the member property. In 2012 OTAs achieved a minimum revenue increase of just 1.02%, compared to the 5% increase in overall revenue performance. 
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    Tianguis Turistico 2012

    I had the pleasure of attending Tianguis Turístico this year which is considered Mexico’s largest tourism trade show. Previously held in Acapulco for the last 36 years, this year the Mexican Ministry of Tourism decided to organize the event in Riviera Nayarit and Puerto Vallarta in order to promote different regions of the country.

    Tianguis Turístico is an ideal platform to promote Mexico’s vacation destinations to a very specific local and international market, with the purpose of developing destination tourism and related products and services for the tourism sector.
    With over 300 hotels participating, it was good to see discussions revolving around pricing trends and revenue management. With Mexico seeing an increase of 5.5% in inbound tourism, hoteliers are targeting more OTAs and have started realizing the importance of using a channel manager.

    Kudos to the organizing committee at Riviera Nayarit and Puerto Vallarta for their excellent teamwork in successfully promoting and executing Tianguis Turístico. It was a well organized event which provided terrific exposure to the region as well as great value to attendees and exhibitors alike. 

    I look forward to Tianguis Turistico Mexico 2013 at a new destination.

    Sheila Martinez Sotelo is Sales Manager – Mexico & USA at eRevMax and is responsible for sale of RateTiger products in the region. She can be reached at sheilas@ratetiger.com

    Le Salon HBS

    I was in Avignon on 13th & 14th March 2012 to attend a tradeshow organized by HBS dedicated only to hoteliers. Le Salon HBS is a platform that allows hoteliers to come together and look for commercial solutions to improve sales, occupancy, RevPAR or how to simply manage marketing online and offline. This is a unique opportunity for them to meet other players including online travel agencies, web solution providers, aggregators, channel managers, GDS companies and technology providers among others.

    With a good mix of hoteliers, students and suppliers, the discussions revolved around topics like yield management, marketing and social media. With the continuous evolution of online bookings, hoteliers from tier two cities are also starting to acknowledge the need for revenue and channel management solutions. I witnessed this growing awareness as many hoteliers and consultants flocked to the RateTiger stand to know more about our solutions and how it helps.



    HBS invited us to deliver a presentation on “How to Maximize Online Revenue?” which I conducted to a receptive audience. Le Salon is the first of its kind event in France and the feedback we received is very encouraging. Moreover, it is a great platform to establish new relations and to track business with existing partners. I look forward to other such interesting events from the HBS stall.

    Well done Team HBS!!

    Stefan Casimir is Sales Manager – France at eRevMax and is responsible for sale of RateTiger products in the region. He can be reached at stefanc@ratetiger.com