The Royal Senchi Hotel & Resort, a luxury property in Ghana has recommended RateTiger for streamlining online distribution. The hotel has experienced significant improvement in their operational efficiency leveraging RateTiger’s cloud based channel manager and on-demand shopping tool.
Located in Akosombo, a resort town near Ghanaian capital Accra, the The Royal Senchi Hotel & Resort, with its 84 rooms, caters to primarily leisure tourists. eRevMax’s XML connectivity with global and regional OTAs, GDSs and Metas have made it possible for the revenue management team to manage their OTAs, GDS and booking engine from LiveOS dashboard.
“It was easy when we’re handling just the booking engine. The real challenge came when we signed up with several OTAs – updating multiple extranets and consolidating reports from these channels manually was time-taking and taking a toll on our efficiency. RateTiger by eRevMax has solved it all. With just one entry I can update all OTAs simultaneously from the dashboard. It also gives me the data I want at one go with a simple click,” said Bennett Attakorah, Rooms Division Manager, The Royal Senchi Hotel & Resort.
“Providing hotels with stable connectivity remained our priority for the last 17 years. RateTiger and LiveOS have been built with a vision to make online sales simpler for hotels, and this recommendation is a testimony to that,” said Ram Mohan Dubey, Regional Sales Director, eRevMax.
Abasto Hotel Buenos Aires, a property in Argentinian capital, has improved its online sales by over 80% leveraging eRevMax‘s gold standard of connectivity with leading OTAs. The Buenos Aires based property has been using RateTiger Channel Manager for online distribution and managing rates and inventory across its connected OTAs since 2012.
A family-friendly property with 126 rooms, Abasto Hotel is located in the historical district, just steps from Museo de los Ninos and Abasto Shopping Center and caters to upmarket business and leisure travellers. RateTiger’s seamless connectivity with global and regional OTAs as well as metasearch sites allows Abasto Hotel to be visible in all relevant sales channels for maximum exposure.
“In the past 4-5 years, we have seen our online revenue grow 65% with an 80% increase in OTA sales. We have experienced an overall growth in business and our occupancy have gone up despite the macro-economic factors,” said Silvina Donvito, Revenue Manager at Abasto Hotel Buenos Aires.
“RateTiger is more than just a hotel channel manager. It’s a powerful tool that makes connectivity simple and hassle free. The stable and secure connections help in making immediate rate and inventory updates across all channels while also delivering bookings back into the system. Further, the 24×7 support makes it very convenient as we can go to them whenever with the smallest of query and they are always happy to help,” concluded Silvina.
The Argentinian hotel market is characterized by regional operators that have a strong position. With supply of rooms outpacing demand, online channels have emerged as an important revenue source for hoteliers. Abasto Hotel, with 15 OTAs in its distribution mix, has been able to improve its occupancy to 85%, about 20 points more than the industry average in Buenos Aires. This has resulted in an increase in RevPAR and profitability, with the help of RateTiger Channel Manager.
For four years I was whiling away in the London office, coordinating the prestigious North American tradeshow that is HITEC. Over 5,000km away, the RTConnect and RTSuite sales team along with management members swooned the delegates and built relationships with some of the biggest and brightest hotel tech companies. I waited in earnest to find out their experience, with often William Goldsberry getting overly excited by the opportunities.
2012 – and I am told I get to go. The prospect was daunting, Goldsberry and our CEO tried to reassure me that it is not the big bad beast I imagined. (I was having nightmares of conversations with CIO and CTOs about the best system integration techniques). Indeed they are right, HITEC is a friendly show and much smaller than that of WTM and ITB, but much more specific in its approach.
I met journalists from across all the North American publications; it was a pleasure to meet them in person after 5 years. And their enthusiasm to finally meet the face behind all the emails on product updates, customer wins and case studies, was inspiring. We talked distribution, channel mix, sales opportunities and how RateTiger will be in more places in 2013 than it has done in its 10-year history.
The rest of the team had a good show, in fact I never saw them for the number of meetings they had. The RTConnect team were talking about seamless connectivity, and channel integration as more companies look to direct connect, from CRS to PMS and plenty of channels.
We were pleased to be joined by Trust and Travel Tripper for our post – HITEC meal. We even had chance to head to Fells Point, on the edge of the Baltimore harbour. The old cobbled streets, red brick buildings and array of small restaurants, eateries, bars and pubs reminded me of a quaint town of England – home! We made sure we had some of their finest seafood delicacies including fish and mussels. But, Must go back for the Crab!
Ryan C Haynes is VP – Marketing Communications at eRevMax and is responsible for driving all PR and Marketing activities for RateTiger and eRevMax brands globally. Ryan is based out of London and can be reached at email@example.com