Crown Hotel Port Moresby endorses integrated solution for improving online sales
Hotel business is always challenging, even more so, on an island nation that is heavily dependent on international business travellers during these turbulent times. For the Crown Hotel Port Moresby in Papua New Guinea, the challenge was to realign their strategy and expand domestic market at a time when travel restrictions were at its peak.
Managing rates, inventory and reservations and reallocating availability across channels is a complex work. The revenue management team of the Crown Hotel depends on RateTiger for managing online sales efficiently and updates allotments directly from their PMS - IDS Next. Thanks to the close-knit 2-way XML integration between IDS Next and eRevMax-RateTiger, the team has been able to continuously distribute their live rates and inventory to multiple booking channels and get reservations delivered into the PMS in real-time.