Review is a web-based tool that helps you to compile, monitor and manage your customer feedback and liaise directly with your guests. It consolidates online guest reviews and comments from various travel review and social media websites and shows your hotel ratings in clear concise reports.
Power your pricing decision with real-time rate intelligence
Shopper is a comprehensive yet easy to use hotel rate intelligence solution. It enables you to check your room rates are accurate across all channels while analyzing room rates of your competitive set and rate positioning across multiple hotel websites, third party sales channels and online travel agents (OTA).
Stay on top of your rate strategy and that of your competitors across multiple online sales channels. Get notified whenever your competitor makes rate changes to respond. Use rate shopping data to maintain rate parity across third party websites. Connect the data with your Revenue Management System (RMS) for improved efficiencies.
Corporate business intelligence to make informed decision
Corp is a high-performance market intelligence data solution, designed for anyone in need of an overview of hotel rates to monitor rate trends, market prices, rate parity as well as other pricing requirements for the business. The product is best suited for Hotel Group HQs, Online Travel Agents, Corporate Travel Managers, Event Planners and Travel Management Companies (TMCs).
Select a list of channels from a vast network of online travel distribution sites and hotel websites and utilize the data to track anomalies or breach of corporate rate policies across your group of selected properties and websites. Use Hotel ranking reports to monitor and improve brand position on all connected distribution channels.
Quality rate intelligence to win the market
RateTiger Managed Reports Service brings you high quality rate data for your property and your competitors in real-time at your preferred delivery time. Monitor and compare competitor strategies for optimal utilization of rate elasticity to sell more rooms. Empower your pricing decisions with key market insights for translating into positive business outcomes by leveraging proactive business intelligence.
Monitor and manage guest reviews to improve online reputation
Review is a web-based tool that helps you to compile, monitor and manage your customer feedback and liaise directly with your guests. It consolidates online guest reviews from various travel review and social media websites and shows your hotel ratings in clear concise reports.
Review uses semantic analysis to measure your online reputation scores and map your customers better. Identify strengths and concern on multiple parameters, including hotel facilities, restaurant, customer service and cleanliness. Access competitor guest review data to develop an informed brand reputation strategy for better pricing and revenue management decision-making. Engage with your guests effectively and improve direct bookings.