Tallinn Hotel Group sees 216% growth in online revenue with RateTiger
Background: TallinnHotels is an accommodation provider with three properties in the capital city of Estonia. The company is in the hospitality business since 2005, and has been managing a portfolio of luxury, business and budget hotels.
Problem: One of the earlier adopters of online travel in the region, TallinnHotels has been selling online for over 10 years. With three different categories of hotels to manage, the revenue management team has been struggling to update rates and availabilities to meet the dynamics of the market. Being the popular choice of guests, and not having the ability to immediately update its rooms and rates online was a potential handicap for its revenue stream and constant hindrance on staff.
Solution: Finding a viable option to solve this became a priority and TallinnHotels signed up for RateTiger in 2010. Since then, they have seen a complete change in their business results.