Make 2021 count with RateTiger

We are living in unprecedented times and Covid-19 has – in more ways than one – altered the way we live, think, work, or even socialize with people around us.  With the Covid-19 vaccine roll-out restoring travelers’ confidence, hospitality business is expected to show signs of recovery. It is a crucial time for hoteliers to remain resilient and be prepared to drive demand. Hence a healthy distribution mix and robust technology set-up is key for your hotel.

RateTiger is happy to present its integrated distribution platform to make revenue management effective and seamless. Contact us  for a free demo to see how we can help you capture demand through tactical planning.

Avail our New Year Offer* – get 2 months free upon signing a 12-month subscription.

CRS / Channel Manager – Centrally manage ARI & bookings – access 450+ channels & diversify your distribution mix through 2-way XML connectivity

Rate Shopper – Analyze competitor rate strategy across channels to stay ahead in the market

Booking Engine – Increase your hotel’s direct sales and maximize booking opportunities

GDS Connectivity – Connect to all major GDS – publish ARI across 600,000 travel agents worldwide

Metasearch Marketing – Manage all metasearch sites including TripAdvisor & Google Hotel Ads directly from RateTiger

Website Development – Customized responsive website design for better engagement to drive conversions

Business Analytics – Get insights on pace, occupancy, channel performance & other metrics for informed decision making

Take benefit of our New Year offer – this could be the vaccine your hotel needs to drive new demand! We look forward to working with you.

Contact us – for a demo today.

The Week, That Was – Dec 2020 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Sabre on planning beyond the pandemic

Sabre’s mindset now is to prepare the business for the period after the mechanics of the industry have started warming up once more over the course of the next 12 months.

https://www.phocuswire.com/Sabre-on-planning-for-2022-and-2021

Americans eager to travel in 2021

While the pandemic has induced more time spent at home than abroad, the flip side is that there’s greater opportunity for advertisers and travel brands to engage with potential audiences. 51% plan to travel for a vacation or business trip next year, according to new YouGov data.

https://today.yougov.com/topics/travel/articles-reports/2020/11/30/americans-eager-travel-2021

Charting the travel industry’s path to recovery

Tripadvisor traffic data and consumer survey analysis all point in the same direction: depending on the speed with which the development of a vaccine progresses, the journey to a sustained recovery for the global travel sector is likely to be prolonged. Tripadvisor and Phocuswright chart the shifting trends in traveler demand and behavior during 2020.

https://www.tripadvisor.com/Covid19WhitepaperNovember2020

Trip.com returns to profit as China travel rebounds

The company said its international business – which accounted for nearly 50% of revenue before the pandemic – will take more than a year to recover.

https://asia.nikkei.com/Business/Travel-Leisure/Trip.com-returns-to-profit-as-China-travel-rebounds

CWT on what matters in travel right now

Let everyone know that you’re open for business and have built the necessary resilience into your daily lives to ensure health & safety is paramount in everything you do.

https://news.mycwt.com/blog_posts/open-for-business-what-matters-in-travel-right-now-97328

Cvent: Seven ways to impress hotel guests and earn more business

From pre-stay to post, the way you communicate can mean the difference between a poor, average, and great stay.

https://www.cvent.com/en/blog/hospitality/impress-hotel-guests

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

Travel Tech EMEA Day 4 – Operations – Automation vs Human touch: the impact on operation and customer experience

Hospitality, by definition, is the relation between the guest and the host. Since the very beginning, guest engagement is determined by human interaction. Even with the growing popularity of automation, the key differentiation between a good hotel and a great one has been the human intervention. All that has changed now.

If automation was one of the considerations for hoteliers in the beginning of the year, it has become the top most priority now. Covid-19 has been the biggest disruptor in modern times with guest behaviour and preference gone for a radical shift. Social distancing and minimal contact have become the norm forcing hotels to look beyond human-centric service and embrace automation.

If the smiling front desk and house-keeping staff were a key contributor to guest satisfaction, in the post-Covid world, the expectation is self-check-in and robot cleaning with personalized service in place. As hotels readjust their operations to minimize touch points, striking a balance between automation and human touch has become the biggest challenge now.

In today’s session at Travel Tech EMEA, Vinicius Geraldo of HS LATAM is joined by Neha Ginoria of eRevMax  to discuss with industry experts – Neil James of ReviewPro, Felix Said of myHotel, Erik Tengen of Oaky, Chris Alexadre of GuestRevu, Amit Rahav of HyperGuest regarding Automation and impact on hotel operations and customer experience. Join us – register now – https://register.gotowebinar.com/register/6930318956520107533

 

Travel Tech EMEA Day 2 – Online Sales and Distribution – Demand generation strategies

For over nine months now, the hotel industry is in a survival mode. The global hospitality industry has been facing its worst crisis, and with Europe again going for stricter restrictions and lockdown, hoteliers are grappling with the distribution challenge. The revenue needed to stay afloat in business is putting pressure on hotels to focus on occupancy. However, the long-term profitability requires a hard look at the distribution approach given the traditional channel-mix has become a thing of past.

As seen in the past crisis of 2008, this is also the time for hoteliers to rely on OTAs for driving demand in the post pandemic world. A smart distribution manager would also ensure there is no brand dilution due to price cutting. With guest behaviour going through a radical shift, hotels need to adapt to changes, and focus on the value addition through transparency, visibility, promotions and personalized communication on key channels while preventing inventory leak.

In today’s TRAVEL TECH EMEA Day 2 session, HS LATAM Founder Vinicius Geraldo joins Lybra- Zucchetti’s Jennifer Nagy and FunnelTV’s  Enzo Aita to discuss Online Sales and Distribution – Demand generation strategies in difficult times, with our panelists – Francine Heywood from OTA Insight, Rudi Azevedo from RM_Academy, James Bishop from SiteMinder and Claudio Limacher from YieldPlanet. Do join the session – https://register.gotowebinar.com/register/6930318956520107533

 

The Week, That Was – Oct 2020 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Saudi Arabia leads hospitality recovery in Middle East, as per eRevMax Report

Saudi Arabia reports strong travel sentiment with growth in advance hotel bookings, as per hotel reservation data processed by eRevMax. The Kingdom has been easing restrictions since June, and August saw a huge jump in advance hotel bookings which exceeded pre-Covid level reaching 110%, for eRevMax partner hotels in Saudi Arabia.

Click the link to read the full report – https://lnkd.in/g4APuKP

Ski resorts across Europe, the US and Canada plan for a busy season

Most countries have a strong domestic market and many Alpine resorts experienced a bumper summer season as their nationals holidayed closer to home.

https://www.theguardian.com/travel/2020/sep/29/how-to-go-skiing-this-winter-ski-resorts-covid-19-restrictions

eRevMax introduces Promotions for Booking.com through RateTiger CRS

Create and manage various promotions on Booking.com directly from your RateTiger and LiveOS platforms. Reduce one more step in your daily operations – no need to go to the channel extranet for updating promotions. RateTiger lets you manage everything from a single window! Promote exciting deals and boost your hotel occupancy today – capture the available demand and increase online revenue.

Read further to see how it works – https://lnkd.in/geEyVnX

The Hotel of Tomorrow Project: Five big ideas and the trends that drove them

A group of 325 hotel industry executives have been meeting since June to brainstorm hotel innovation. The global think tank called The Hotel of Tomorrow Project released its findings culled from 79 suggested ideas from 16 teams globally that were then shopped to 1000 industry executives for their input.

https://www.forbes.com/sites/lauriewerner/2020/09/24/you-may-soon-be-staying-in-this-futuristic-hotel/#5d37497c7eca

Hotel profitability up in most regions, except the US

Europe, Asia-Pacific and the Middle East all reported increasingly positive GOPPAR during the month of August, according to the latest HotStats data.

https://www.hotelmanagement.net/operate/hotstats-profitability-up-europe-middle-east-and-apac

Brand USA and Airbnb launch collection of online experiences

A new landing page highlights a collection of Airbnb Online Experiences that showcase the possibilities of the United States.

https://www.globenewswire.com/news-release/2020/09/29/2100674/0/en/Brand-USA-and-Airbnb-Launch-USA-Country-Collection-of-Online-Experiences.html

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

 

 

 

 

Airbnb and BedLinker join the eRevMax Channel Ecosystem

Booking.com promotes its Genius program to RateTiger hotel users

With multiple studies and reports reflecting a spike in travel bookings, it has become imperative for hotels to use the right channels to make their inventory visible at every customer touchpoint. eRevMax continues to integrate with distribution partners worldwide and this week’s highlighted channels include Airbnb, the fastest growing global guest community platform as well as Bedlinker, the first B2B e-commerce exchange for travel agents to book hotels in Vietnam.

Various OTAs have launched multiple programs to help hotels attract more guests as well as offer a safe and clean stay environment. Booking.com’s Genius Program finds a mention in this post – read on for more details.

We are happy to assist with your distribution connectivity needs. Connect to any of our 400 demand partners and manage all your channels seamlessly from one central platform – RateTiger.

Airbnb

You can now manage your property on Airbnb via RateTiger/ LiveOS. Airbnb is the fastest growing global guest community with an average of over 2 million stays per night. Airbnb’s accommodation marketplace provides access to over 7 million unique places to stay in more than 100,000 cities worldwide. Contact us today to connect to Airbnb or manage your existing connection via RateTiger.

BedLinker

Are you looking to connect to local travel agents in Vietnam? BedLinker.com is the first and only B2B e-commerce exchange that offers an open trading platform, where travel agencies are directly connected to a large number of hotels, resorts and many other types of accommodation. Agents can check various hotel prices and make bookings for their guests instantly via bedlinker.com. Connect to the channel today to get your share of domestic bookings.

Booking.com – Genius Program

Attract travellers to your hotel with Booking.com’s Genius Program. It can help you get more bookings, faster. As a Genius partner, your property will get a special Genius tag, ranking boost and better visibility in search results on Booking.com. On average, hotels who join Genius increase their bookings by 18% and their revenue by 17% (even including the cost of the discount). Contact us today for more details.

Are you looking to manage any new channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

The Week, That Was – July 2020 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

How to master the new normal in travel

When restrictions lift, many of us will hesitate before booking a flight and travel for business may never recover. Demand for flights and accommodation will drop. Travel will become more expensive, less convenient and less frequent.

https://www.gq-magazine.co.uk/lifestyle/article/travel-after-coronavirus

Booking.com introduces safety feature for accommodation partners

The new feature will allow accommodation partners to select different health and safety measures they are taking in areas such as hygiene, sanitisation, social distancing, and food safety among others.

https://www.businesstraveller.com/business-travel/2020/07/06/booking-com-introduces-safety-feature-for-accommodation-partners/

WinqBid, NexusTours and Travelcircus join the eRevMax Channel Ecosystem

As hoteliers, are you ready to tap into domestic travel market? Are you connected to the right channels and keeping them automatically updated with rates and availability on a regular basis? If not reach out to us for your connectivity needs to make the most of your online revenue – https://lnkd.in/gQHnJ7v

Expedia’s Melissa Maher talks recovery in travel, partnership with hotels

The company has a large recovery plan in place after carrying out research with 10,000 hotel partners, asking them what they want to see from a recovery standpoint, and built a whole program around that.

https://www.webintravel.com/expedias-melissa-maher-talks-recovery-in-travel-partnership-with-hotel-partners-diversity-inclusion-and-more/

CitizenM’s guest app facilitates contactless travel

The launch of its guest-facing app, which has been in development for years, has helped the group to create a contactless experience amid the pandemic.

https://www.hotelnewsnow.com/Articles/303449/CitizenMs-guest-app-facilitates-contactless-travel

Digital tools help answer hotel guests’ post-COVID questions

Guest behavior is changing rapidly in response to COVID-19. Fortunately, digital tools help us understand and respond to those changes in real time.

https://www.hotelnewsnow.com/Articles/303437/Digital-tools-help-answer-guests-post-COVID-questions

How hoteliers should handle data privacy in a pandemic

The hospitality industry has been collecting guests’ and employees’ personal information for years now, but as hoteliers consider collecting health information, they need to know how to do it properly.

https://www.hotelnewsnow.com/Articles/303447/How-hoteliers-should-handle-data-privacy-in-a-pandemic

France Tourism: Inside the $20 billion fight to save a battered industry

As the pandemic recedes in much of Europe, the country that loves to boast about being the most visited nation is serving as a microcosm for how the tourism industry hopes to recover and reinvent itself.

https://www.forbes.com/sites/chrisobrien/2020/07/06/france-tourism-inside-20-billion-fight-save-battered-industry/#4c4f1634732c

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

WinqBid, NexusTours and Travelcircus join the eRevMax Channel Ecosystem

With domestic travel on the rise, it is important for hotels to focus on channels that can help them get more business. The ground rule of working with any distribution/sales channel is to ensure that you keep your hotel listing up-to-date to give a true picture to the guests. Knowing the right channels that bring business to your city is a key and being connected to them is very important to increase your hotel’s presence online.  Here are some of our newly connected channel partners leading in their specific markets. Get in touch with us if you wish to connect with these channels or any of our 400+ distribution channel network.

Winqbid

Are you looking for new ways of generating bookings? Our newest demand partner – Winqbid offers a mobile-first platform with innovative live auction-style booking process. It provides a curated customer demand alert feature where guests can win a last-minute stay at a great deal or compete for a premium room when everything’s sold out.

Winqbid invites you to join its special Covid-19 Heroes Appreciation Program to offer much needed Rewards & Recognition to health care workers and emergency first responders. Through this program, you can offer a free room night to first responders, which in turn may lead to paid bookings if the guest chooses to book multiple room nights.

RateTiger Introductory Offer: Sign up today and get commission free auctions for three months and a year of discounted rates thereafter. Contact us now – marketing@erevmax.com

NexusTours

Looking to expand into the Caribbean market and get your brand in front of a qualified audience? Connect to NexusTours, one of the leading Destination Management Company in the Caribbean, Central and North America with presence in more than 58 destinations. Its catalog includes more than 16,000 hotel and tourist accommodation options, airport and local transfers as well as 7,500+ activities, adapted to the needs of all types of travelers. Contact us today to know more about this channel.

Travelcircus

With increasing focus on domestic travel and staycations, we are happy to present our new partner Travelcircus – they specialize in weekend getaways, exciting city trips and luxurious but affordable wellness holidays in Germany & Europe. By combining 4 and 5 star hotels with hotel services and popular attractions, Travelcircus creates unique packages at attractive prices. The channel has catered to more than 700,000 travelers from 20 different countries. Enlist with this channel to grow your online booking revenue.

Are you looking to manage any new channel from your RateTiger powered by LiveOS platform? CONTACT US – https://www.erevmax.com/erevmax-contact.html

Knowing your hotel channel manager in the post COVID world

Covid19 has changed the travel industry. With travel going south, hotel industry is being forced to make adjustments in the wake of plummeting occupancy. Facing an unprecedented crisis, hotels of all sizes across the world are desperately rethinking strategies as they plan to recover and rebuild.

Even as cost cutting becomes norm and investment on technology infrastructure is being scrutinized, technology is going to emerge as a hotelier’s trusted best friend when it comes to optimizing operational efficiency.

As travel slowly opens, the initial demand build-up is expected to come from local and domestic travel. This trend is being witnessed in markets like China where hotel occupancy is driven by staycation, drive-in and local travelers. Markets which have been dependent on international travelers are expected to take longer to recover than one with stronger domestic base.

This is the time for hoteliers to evaluate their online distribution mix. According to a recent report by Sojern, hotel bookings to Abu Dhabi within a 48km radius accounted for 77 percent of all bookings in April and domestic travel from Dubai accounted for 91 percent of searches and bookings within the same radius.

It is important to capitalize on the local channels. Hotels need to monitor their production data and upcoming booking trends to identify the more profitable channels. Effective channel management can assist hoteliers with both issues – by increasing visibility and allowing for variable rate changes between seasons.

The challenge for many hoteliers in managing these channels is to ensure accurate rates and inventory allocation to optimize each channel to increase sales and maximize revenue. It is necessary to have an effective hotel channel manager for every property. Proper channel management also needs a pooled inventory model. Pooled inventory makes sure that hotel rooms are simultaneously promoted across every channel with no concern of overbooking. It is now time to focus on strategies rather than updating channels. Along with finding out the right vendor for your distribution management, always check whether the provider is PCI and GDPR compliant.

Take complete control of your revenue and channel management strategy to control distribution costs and drive more direct bookings. Considered one of the best hotel channel manager in the market, RateTiger is integrated with more than 400 OTAs and working closely with 9000 hotels globally. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger , LiveOS and AgentX101.

Connect with us for your connectivity needs to make the most of hotel online revenue- https://goo.gl/3gKUJZ

 

The Week, That Was – January 2020 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Is your PMS enough for distribution?

With inter-connectivity being one of the key focus for 2020, hoteliers need to get the distribution basics right. Are you getting real-time reservation updates directly into your hotel system? Do you get a bird’s eye view of your inventory status at all times? Are you struggling with overbookings or manual entry errors? It’s time you connect your PMS to your channel manager for seamless updates.

https://www.erevmax.com/blog/index.php/2019/12/is-your-pms-enough-for-distribution/

Google now includes taxes and fees in hotel searches

Google launched features intended to make finding, comparing, and booking hotels less stressful. Starting this week, guests will be able to browse personalized search results and narrow down properties by neighborhood, and view hotel receipts that reflect the actual amount you can expect to pay for a given stay (including taxes and fees).

https://venturebeat.com/2020/01/08/google-now-includes-taxes-and-fees-in-hotel-searches/

Four key trends the hotel industry can’t ignore during 2020

Now that we’re all back at work, attention is turning to the year ahead. Dori Stein, CEO, Fornova shares his predictions for the main trends that will influence hotel chains’ success in 2020.

https://www.hospitalitynet.org/opinion/4096435.html

Hotel Technology Trends 2020

When adopting hotel technology, the hospitality industry is like an elephant. Interestingly it also favoured elephants in its partners as well. Same as the animal, hotels preferred to spend time with those the same as them.

https://www.hospitalitynet.org/opinion/4096402.html

Could subscription travel be the new way to holiday in 2020?

A new company promises insider knowledge and free hotel stays via its subscription concept.

https://www.harpersbazaar.com/uk/travel/a30440445/subscription-travel-trend/

Is Personalization in Hospitality Dead or Alive?

Personalization of the customer experience – from digital marketing and website experience, revenue management and pricing, CRM and loyalty marketing, and on-property guest experience – has become a buzzword at industry conferences, webinars and in the hospitality media. So… is personalization dead or alive in hotel digital marketing, website experience, revenue management, CRM and on-property guest experience?

https://www.hospitalitynet.org/panel/125000035.html

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!