The Week, That Was – January 2021 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

eRevMax Survey Report – Hotel Sentiment Outlook 2021

Based on hotel surveys conducted in December, #eRevMax publishes the Hotel Sentiment Outlook for 2021. The report highlights varying levels of business confidence among hoteliers with Middle East showing strong travel rebound while most Western markets are far from normalcy. With the spread of the new #Covid19 strain and fresh lockdowns in certain parts of the world, the travel sector continues to remain unpredictable. The survey indicates the depth of the impact of Covid-19 as hoteliers look for sustainable solutions to stay resilient.

To download the full report, click here –  https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/jan2021-erevmax-hotel-survey-highlights-varying-levels-business-confidence.html

Is vaccine tourism possible?

Vaccines are already changing the sentiment around travel, but there’s one more thing that’s become part of the discussion: vaccine tourism.

https://www.fodors.com/news/coronavirus/thinking-about-traveling-just-to-get-vaccinated-you-need-to-read-this-first

Kayak: Where Americans want to travel in 2021

Vaccine news restores travelers’ confidence. Recent data from Kayak show that flight searches out of U.S. airports are up for several domestic and international destinations in the new year.

https://www.cntraveler.com/story/where-americans-want-to-travel-in-2021-according-to-flight-searches

Regenerative Travel: Are we heading for a better ‘normal’?

Travel companies have a real opportunity to create a new blueprint, one that nurtures people and planet, rather than consumes resources.

https://globetrender.com/2021/01/13/regenerative-travel-are-we-heading-for-a-better-normal/

What does the future of hospitality hold?

While the consensus revolves around the need for the industry to evolve in order to better adapt to the current environment, some suggested that hotel rooms, as we know them today, “will become a thing of the past”.

https://hospitalityinsights.ehl.edu/-top-hospitality-trends 

Tripadvisor launches new social distancing platform

Crowdfree will track when businesses and public places have peak and low crowd times to help travelers effectively social distance.

https://patch.com/massachusetts/needham/needham-based-tripadvisor-launches-new-social-distancing-platform

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

The Week, That Was – January 2021 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Hoteliers expect group business to return in late 2021

Group business was nearly nonexistent in 2020, but hoteliers are preparing for its likely return in the latter part of 2021 and continued growth in 2022.

https://hotelnewsnow.com/Articles/306365/Hoteliers-expect-group-business-to-return-in-late-2021

The future of business travel

There is hope across society that what returns after the pandemic is a better version of what came before. Whether it’s cleaner planes, easier transfers, greater connectivity, or environmental friendliness, there is just the same hope for the future of business travel.

https://www.forbes.com/sites/adigaskell/2021/12/29/the-future-of-business-travel/?sh=4858827b2e09

Will a vaccine bring back leisure travel?

More than 20% of people said they would start planning a trip in January, and 45% saying they would be planning in the first quarter of 2021.

https://www.fueltravel.com/blog/fuel-covid-19-consumer-sentiment-study-volume-11/

Travel trends 2021: Many are seeking more international and luxury destinations.

With 2020 vacation budgets mostly untouched, some people now have extra money to spend.

https://www.marketwatch.com/story/travel-trends-for-2021-many-are-seeking-more-international-and-luxury-destinations-11609344430

TUI optimistic for 2021, expects “a largely normal summer.

Travel group TUI is hopeful about the summer season of 2021, as most European countries have started rolling out vaccines against the coronavirus.

https://nltimes.nl/2021/01/02/ceo-tui-optimistic-2021-expects-largely-normal-summer

Why it’s still the Roaring ‘20s for hotel revenue management

Today’s economic environment requires revenue managers to become broader leaders by demonstrating that revenue optimization is so much more than forecasting.

https://www.phocuswire.com/why-its-still-the-roaring-20s-for-hotel-revenue-management

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

HRS, Winsar Group and Digibreaks join the eRevMax Partner Ecosystem

With new travel regulations being put in place across geographies due to the new Covid-19 strain, the hospitality industry is facing yet another period of uncertainty. As hoteliers, it is important to continue focusing on building a strong network of channel partners to get a share of the trickling demand wherever possible. As a distribution connectivity leader, we continue to promote OTAs and source channels that can bring new reservation for hotels. RateTiger offers a network of over 450 deeply integrated global, regional and local channels. Contact us today to expand your distribution connectivity today.

HRS

Our long-standing partner HRS is a market leader and considered one of the top three hotel portals in Europe. With over 300,000 properties across 190 countries, HRS offers a huge range of hotels worldwide for both leisure and business travellers, allowing guests to book their preferred hotel room and category quickly and easily. Add them to your distribution network to expand your online visibility and market share.

Winsar Group

If you are looking to switch your PMS, Winsar Group can be your next technology partner. It provides on-cloud property management system for hotels and resorts globally with an install base of 1500 hotels across 30 countries. Their main product WINHMS PMS is designed to handle high volumes of transactions with ease. The deep integration with RateTiger allows for seamless ARI and reservation flow, making it a smooth transition for your property. To request a demo, contact us today.

DigiBreaks

With the focus on domestic tourism, it is time for hotels to connect to relevant local and regional that can bring more business. Our Ireland based partner Digibreaks, is the ideal choice if you are looking to promote staycations and weekend packages. With over 1300 properties from Ireland, Sweden and Norway listed, Digibreaks processes around 15000+ bookings every month and delivered over €60m in revenue to partner hotels last year. Connect and manage Digibreaks through RateTiger today.

Are you looking to manage any new tech partner or channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

 

 

 

The Week, That Was – Dec 2020 Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

How tour operators are planning for travel in 2021

Not only have tour operators made changes for safety circumstances, but travelers will also have increased options to navigate a post-pandemic world with the help of guides and experts.

https://www.travelpulse.com/news/tour-operators/how-tour-operators-are-planning-for-travel-in-2021.html

Google’s travel search insights for 2021

Google searches show 100-percent growth for beaches and staycations and 200-percent growth for RV rentals, emphasizing the short-term trend of staycation and road trips and a boom for leisure markets.

https://americas.hsmai.org/insight/recovery-connections-customer-insights-for-the-new-year/

How we will travel in 2021

The big trends for 2021 travel are showing that we’re being more thoughtful about our future trips, with sustainability and wellness high on the list – here’s how globetrotting is set to change.

https://www.thejc.com/lifestyle/travel/travel-news/2021-travel-trends-news-1.510066

5 predictions for 2021

From the rebound of key hotel performance metrics to the potential return of group demand and international travel.

https://hotelnewsnow.com/Articles/306094/5-predictions-for-2021

Are we witnessing a re-distribution in travel?

There is much less demand for staying in hotels, where everyone has to share the same common spaces. Rural locations are also more popular than the urban destinations where the majority of demand used to be.

https://www.heraldscotland.com/business_hq/18953089.shifting-trends-travel-put-scots-tech-firm-course-growth/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

The Week, That Was – Dec 2020 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

eRevMax publishes Traveller Sentiment Survey

Hotel distribution technology leader, eRevMax, conducted a social media survey to gauge traveller sentiment and understand the key trends and considerations influencing travel decisions.

To read the full report, click here – https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/dec2020-erevmax-publishes-traveller-sentiment-survey.html

European destinations set to dominate in 2021

eRevMax channel partner eDreams ODIGEO says European destinations will dominate the most booked charts in 2021, according to its latest data.

https://www.travolution.com/articles/117715/european-destinations-set-to-dominate-in-2021-says-opodo-parent-edreams-odigeo

Understanding the modern hotel guest

The new guest experience doesn’t hinge entirely on health and safety features.

https://www.phocuswire.com/uncovering-and-understanding-modern-hotel-guest

Hoteliers, industry experts predict 2021 trends

From loyalty programs to tech to business travel, hotel industry experts discuss which trends and strategies will be more crucial than ever in the new year.

https://hotelnewsnow.com/Articles/305780/Hoteliers-industry-experts-predict-2021-trends

Airbnb – The profound power of a truly customer-centric brand

Airbnb doesn’t just exist within its industry, it defines the industry. How it got there, and what it does to keep that position provides a window into what today’s and tomorrow’s consumers expect from brands.

https://www.campaignasia.com/article/what-the-airbnb-ipo-teaches-us-about-the-value-of-brand/465572

Travel experts share their pandemic learnings

Booking.com ask industry partners to share their experiences of a year like no other – and offer up their hopes for 2021.

https://partner.booking.com/en-gb/click-magazine/six-travel-experts-share-their-pandemic-learnings

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

The Week, That Was – Dec 2020 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Prologic First, Trivago and Atlantis join the eRevMax Partner Ecosystem

Domestic travel is driving recovery for hotel businesses across the globe. Are you getting your share of the room bookings? RateTiger provides real-time connectivity with 450+ channel and technology partners assisting hotels worldwide to increase revenue opportunities and streamline business processes. Choose from RateTiger’s wide network of partners and expand your hotel’s online visibility. https://www.erevmax.com/blog/index.php/2020/12/prologic-first-trivago-and-atlantis-join-the-erevmax-partner-ecosystem/

Google launches Hotel Insights tool

The Hotel Insights tool provides small and medium-sized businesses with extensive insights about the demand for hotel bookings from Google searches every day.

https://travelinsights.withgoogle.com/

Hotel Business Outlook for 2021 – Take this Short Survey

eRevMax is preparing to publish a collective Hotel Outlook Report for 2021. As a distribution connectivity provider, eRevMax has been interacting with hotels worldwide to help them strategize and find new demand sources in these difficult times. Please join this initiative and participate in a short survey to share your valuable response.  https://forms.office.com/Pages/ResponsePage.aspx?id=wYQ5sTjBNkq2B3dI0fSKeSxWE_Rc8p5NgXDqbPjgRI1URjBRTUIyTzBHT0VFMEVUMTRHSzVZWjk5SS4u

How will Airbnb & Co. grow their rental inventory?

Industry leaders expect the spike in demand to continue and are now putting a focus on growing the supply of rental properties. The company calls individual hosts “the core of our host community” and says, “Historically, we have seen an increase in the number of, and revenue from, professional hosts on our platform.”

https://www.phocuswire.com/how-will-airbnb-vrbo-booking-others-grow-rental-inventory

Tripadvisor launches new trip designing platform

Called Reco, the service helps travelers plan vacation experiences that are handcrafted by trusted experts who build tailor-made itineraries featuring the best of what a destination has to offer.

https://tripadvisor.mediaroom.com/2020-12-08-Introducing-Reco-from-Tripadvisor-New-platform-matches-travelers-with-a-personal-Trip-Designer-to-simplify-vacation-planning

Sojern: COVID-19 Insights On Travel Impact, Asia Pacific – December.

The latest report analyses travel intent for Singapore, Australia and Hong Kong following the vaccine announcements, and looking into 2021.

https://www.sojern.com/blog/covid-19-insights-on-travel-impact-apac-december/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

The Week, That Was – Dec 2020 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Sabre on planning beyond the pandemic

Sabre’s mindset now is to prepare the business for the period after the mechanics of the industry have started warming up once more over the course of the next 12 months.

https://www.phocuswire.com/Sabre-on-planning-for-2022-and-2021

Americans eager to travel in 2021

While the pandemic has induced more time spent at home than abroad, the flip side is that there’s greater opportunity for advertisers and travel brands to engage with potential audiences. 51% plan to travel for a vacation or business trip next year, according to new YouGov data.

https://today.yougov.com/topics/travel/articles-reports/2020/11/30/americans-eager-travel-2021

Charting the travel industry’s path to recovery

Tripadvisor traffic data and consumer survey analysis all point in the same direction: depending on the speed with which the development of a vaccine progresses, the journey to a sustained recovery for the global travel sector is likely to be prolonged. Tripadvisor and Phocuswright chart the shifting trends in traveler demand and behavior during 2020.

https://www.tripadvisor.com/Covid19WhitepaperNovember2020

Trip.com returns to profit as China travel rebounds

The company said its international business – which accounted for nearly 50% of revenue before the pandemic – will take more than a year to recover.

https://asia.nikkei.com/Business/Travel-Leisure/Trip.com-returns-to-profit-as-China-travel-rebounds

CWT on what matters in travel right now

Let everyone know that you’re open for business and have built the necessary resilience into your daily lives to ensure health & safety is paramount in everything you do.

https://news.mycwt.com/blog_posts/open-for-business-what-matters-in-travel-right-now-97328

Cvent: Seven ways to impress hotel guests and earn more business

From pre-stay to post, the way you communicate can mean the difference between a poor, average, and great stay.

https://www.cvent.com/en/blog/hospitality/impress-hotel-guests

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

Travel Tech EMEA Day 5 – Tech Trends – How to reinvent the hotel management with small teams?

One major fallout of Covid19’s impact on the hospitality industry is the retrenchment across segments. The pummeling occupancy and revenue have forced hotels to take a hard look and reduce their workforce. According to the American Hotel and Lodging Association, the American hotels has lost over 870,000. Across the world, the number has been several millions.

The disruption is brutal. However, as with life, business must go on. People will eventually travel and stay in hotels. And the industry must adapt to the new way of managing things with smaller resources. As hotels prioritize operational cost control, technology is expected to take the central stage to optimize business efficiency in a reduced workforce and increased workload environment.

According to a Gartner report, 85% of customer interactions is expected to be managed by artificial intelligence by 2020. Automation has become a major player in customer experience, and in the post-Covid world, technology adaption is going to get accelerated to ensure resilience. With hotels have been using technology solutions like PMS, CRS, Channel Manager, IBE, RMS, POS etc, a data driven integrated platform where each solutions talk to each other breaking the silos would go a long way to help hotels identify service and performance gaps and boost operational productivity. Hotels would need to embrace advanced AI technologies designed to improve the overall customer experience by being proactive, anticipating customer needs and engaging on an emotional level.

In the last session of this series Travel Tech EMEA, Co-founder Vinicius Geraldo with Alejandro Gomez and Clarissa Trezzi will discuss the critical issue facing the hotel industry – how to reinvent the hotel management with small teams? Joining him in the panel are Jirka Helmich  of Mews, Alfredo Chiaramonte of CHAPP Solutions, Luís Brites of Clever Hospitality Analytics, Tiago Araújo of HiJiffy and Prithwish Dutta of eRevMax. Join us – register now – https://register.gotowebinar.com/register/6930318956520107533

The Week, That Was – Nov 2020 Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

The Hotel of Tomorrow Project: Five big ideas and the trends that drove them

A group of 325 hotel industry executives have been meeting since June to brainstorm hotel innovations. The global think tank called The Hotel of Tomorrow Project released its findings culled from 79 suggested ideas from 16 teams globally that were then shopped to 1000 industry executives for their input.

https://www.forbes.com/sites/lauriewerner/2020/09/24/you-may-soon-be-staying-in-this-futuristic-hotel/?sh=58106e8a7eca

The decline in Chinese tourists has hit the luxury sector

Large groups of Chinese visitors have become a pillar of the global tourism industry. Coronavirus has not only put paid to this enormous source of income for major cities and sights around the world, it is having a massive knock-on effect for the luxury goods business.

https://qrius.com/how-the-decline-in-chinese-tourists-around-the-world-has-hit-the-luxury-sector/

Hotel profitability up in most regions

Europe, Asia-Pacific and the Middle East all reported increasingly positive GOPPAR during the month of August, according to the latest HotStats data.

https://www.hotelmanagement.net/operate/hotstats-profitability-up-europe-middle-east-and-apac

How travel booking behavior has changed

While consumer behavior is influenced by regional responses to the virus, there are some distinct trends that have emerged throughout the course of this year.

https://koddi.com/how-travel-booking-behavior-has-changed-due-to-covid-19/

Booking.com: Flexible policies are in higher demand

Half of travelers would book a trip if it allowed for free cancellation. One-third said they would book if they could reschedule for free.

https://partner.booking.com/en-gb/click-magazine/emerging-traveller-trends-and-behaviours-revealed

UK: Travel companies flogging super cheap holidays for 2021

Desperate tour operators in the UK have slashed prices for next year not only to allow travelers to book ahead or to change their current bookings but also to recoup lost earnings for this year.

https://www.thesun.co.uk/travel/12729058/cheap-holidays-benidorm-majorca-2021-deals/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

Travel Tech EMEA Day 4 – Operations – Automation vs Human touch: the impact on operation and customer experience

Hospitality, by definition, is the relation between the guest and the host. Since the very beginning, guest engagement is determined by human interaction. Even with the growing popularity of automation, the key differentiation between a good hotel and a great one has been the human intervention. All that has changed now.

If automation was one of the considerations for hoteliers in the beginning of the year, it has become the top most priority now. Covid-19 has been the biggest disruptor in modern times with guest behaviour and preference gone for a radical shift. Social distancing and minimal contact have become the norm forcing hotels to look beyond human-centric service and embrace automation.

If the smiling front desk and house-keeping staff were a key contributor to guest satisfaction, in the post-Covid world, the expectation is self-check-in and robot cleaning with personalized service in place. As hotels readjust their operations to minimize touch points, striking a balance between automation and human touch has become the biggest challenge now.

In today’s session at Travel Tech EMEA, Vinicius Geraldo of HS LATAM is joined by Neha Ginoria of eRevMax  to discuss with industry experts – Neil James of ReviewPro, Felix Said of myHotel, Erik Tengen of Oaky, Chris Alexadre of GuestRevu, Amit Rahav of HyperGuest regarding Automation and impact on hotel operations and customer experience. Join us – register now – https://register.gotowebinar.com/register/6930318956520107533