The Week, That Was – Oct 2020 Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

eRevMax presents Travel Tech LATAM in October

eRevMax, in partnership with HS LATAM, is delighted to bring the next edition of TRAVEL TECH for LATAM hoteliers. The online panel discussions start this week and are scheduled between October 19 -23, 2020, with 22 speakers participating from 24 companies across the travel technology spectrum, including Amadeus, ReviewPro, eRevMax, Sabre, Mews, Mirai, Asksuite, Expedia, GHL Hoteles, HSystem, HS LATAM, Howard Johnson Argentina, Lybra, myHotel, STR, Sojern, Siteminder and Tag among others.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/oct2020-erevmax-presents-travel-tech-latam.html

Booking.com reveals nine predictions for the future of travel

Innovation within the travel industry will accelerate faster than ever to respond to marked shifts in travel expectations and behaviors.

https://news.booking.com/smarter-kinder-safer-bookingcom-reveals-nine-predictions-for-the-future-of-travel/

Japan and China to lift ban on business travel

Short-term business travelers will be exempted from a two week self-isolation on condition that they submit negative coronavirus test results and travel itineraries to authorities.

https://asia.nikkei.com/Politics/International-relations/Japan-and-China-to-lift-ban-on-business-travel

Domestic travel will dominate in 2021, says Airbnb

62% are interested in a vacation ‘within driving distance’. Entire homes have replaced apartments as the top pick of guests on Airbnb, according to a new report the short-term rental platform released today.

https://www.adweek.com/brand-marketing/domestic-travel-will-dominate-in-2021-says-airbnb/

The World Economic Forum on how to rebuild trust in international travel

International framework required to more safely resume travel whilst we wait for vaccines. To more safely open borders, countries, airlines and people will need to trust test results, vaccination records and potentially other health data from across borders.

https://www.weforum.org/agenda/2020/10/rebuild-trust-international-travel/

Travel advisors will be essential post-pandemic travel

To navigate the complicated landscape of traveling during the pandemic, people are turning to travel agents, some for the first time. InteleTravel, a company that has independent travel agents working from home in the United States, the United Kingdom and Mexico, told the paper that since the pandemic hit, travel agents are seeing an increase of demand. Since April, InteleTravel told the Washington Post it has added more than 4,000 travel agents per month, which is a 40% increase over 2019.

https://www.travelmarketreport.com/articles/Washington-Post-Travelers-Should-Use-an-Advisor-During-the-Pandemic

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

CHANNEL UPDATE – SEERA and ESTUR join the eRevMax Partner Ecosystem

Booking.com introduces Promotions API through RateTiger CRS

A host of popular destinations are reopening and starting to welcome travelers again. As hoteliers, are you implementing relevant solutions to optimize your hotel revenue and selling on the right channels?

eRevMax continues to integrate with distribution partners worldwide and this week’s highlighted channels include Seera (formerly Al Tayyar Travel Group), the largest travel and tourism group in the MENA region as well as ESTUR the popular Tour Operator company in Mexico. Various OTAs have launched multiple programs revolving around stricter cleaning protocols and safety measures to help hotels attract more guests.

Further, eRevMax has been working closely with Booking.com to develop the Promotion API, so that hotels can create and manage promotions and packages directly from their RateTiger / LiveOS platforms.

Connect to any of our 400+ demand partners and manage all your channels seamlessly from one central platform – RateTiger. Reach out to us if you wish to connect to any of our integrated channel partners.

Seera

Looking to expand into MENA region and get your brand in front of a qualified and affluent audience? Connect to Seera (previously known as Al Tayyar Travel Group). Headquartered in Riyadh, Seera witnessed 4.3 million mobile app downloads and had 3.2 million travellers making their bookings through them last year. Seera’s leading travel brands include Tajawal, Elaa and Mawasim targeting different market segments. Through Mawasim, SEERA Group’s B2B solution provider for Hajj & Umrah tourism, 30M umrah visitors are expected to travel by 2030. Get your share of bookings in the Saudi and Middle East market with Seera – add them to your distribution network today and increase online bookings.

Estur
If you are targeting leisure travellers in Latin America, sign up with ESTUR, the popular Travel Wholesaler / Tour Operator company in Mexico working with airlines, travel agencies and hotels for more than 30 years. ESTUR believes in exploring new hotel concepts and offers its client the best options. The channel focuses on beach destinations and city hotels and selectively picks properties in each market that it can sell in volume. Get your property listed with ESTUR to attract domestic bookings in Mexico.

Booking.com Promotions

Attract more reservations by creating and managing Promotions and Deals on Booking.com, directly from your RateTiger / LiveOS dashboard. Promotions are special prices that your hotel can offer during a certain time window, or to a certain type of booker. You can create three types of Promotions – Basic Deal, Mobile Rate and Profile Rate. Reduce one more step in your daily operations – no need to go to the channel extranet for updating promotions. With RateTiger, you can manage everything from a single window! Promote exciting deals and boost your hotel occupancy – capture the available demand and increase online revenue. Contact us to know how it works.

Are you looking to manage any new channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

The Week, That Was – Oct 2020 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Saudi Arabia Shows A Positive Year for Travel

The online travel market in Saudi Arabia has been making significant moves to open up its borders to international tourists. As domestic travel reopened this summer, Saudi Tourism Authority (STA) launched the Kingdom’s largest domestic tourism campaign which gives a big boost to domestic travel. In August, the advance bookings in Saudi Arabia exceeded pre-Covid level reaching 110%. Read how Saudi tourism playing a vital role leading the travel recovery in Middle East-

https://www.erevmax.com/blog/index.php/2020/10/saudi-arabia-shows-a-positive-year-for-travel/

Business travel will remain extraordinarily week through end of 2021, and likely beyond

Even if vaccines proliferate and governments begin relaxing or lifting entirely their heavy Covid-19-derived restrictions on cross-border travel, business travel will be particularly slow to rebound vis-à-vis the rate of leisure travel recovery.

https://www.forbes.com/sites/danielreed/2020/10/07/down-70-from-last-year-business-travel-demand-wont-bounce-back-in-2021-and-maybe-not-for-years/#48ea10211849

Agoda pins hopes on Asia’s domestic tourism to drive revenue

Asia-focused online travel agency Agoda is counting on a revival of domestic tourism in parts of the region to help it weather the coronavirus pandemic. Thailand, Vietnam and Taiwan among top markets where domestic tourism activity is returning.

https://www.reuters.com/article/us-thailand-tourism-agoda-bookings-idUSKBN26Q1FB

How Booking.com is optimizing search for local travel

Consumer appetite for nearby getaways is growing in parallel with last-minute bookings. Here’s how Booking.com is optimizing its search function to cater to this new traveler behaviour.

https://partner.booking.com/en-gb/click-magazine/how-bookingcom-optimising-search-local-travel

Chinese travelers are resorting to a new kind of holiday

An increasing number of China’s travelers are looking to visit one nice place for a few days instead of trying to hit several tourist spots during the National Day holiday.

https://news.cgtn.com/news/2020-10-02/Chinese-travelers-are-resorting-to-a-new-kind-of-holiday-UgydDnwLQs/index.html

Hotelbeds and Thomas Cook sign strategic partnership

The 180,000 hotels that work with Hotelbeds worldwide – many under exclusive terms & conditions – will be available to Thomas Cook’s travelers.https://press.hotelbeds.com/news-room/press-release/hotelbeds-and-thomas-cook-sign-strategic-partnership

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

Introducing Promotions for Booking.com through RateTiger CRS

RateTiger Central Reservation System has been enhanced allowing users to create and manage promotions for Booking.com directly from their RateTiger dashboard. Promotions are special prices that a property can offer during a certain time window, or to a certain type of booker. In RateTiger Settings, they appear under the Promotions tab in the Inventory Module.

On booking.com, hotels can create three types of Promotions from their RateTiger dashboard – Basic Deal, Mobile Rate and Profile Rate.

Basic Deal Promotion:

  • Easy and fully customizable promotion, which will give the guest a discount on selected rooms and rates.
  • Customize the promotion for everyone or members only
  • Control on MLOS, Dates and Room Type
  • Hotels can run the promotion for various Rateplan and Payment options

Mobile Rate Promotion: Options for-

  • an app only rate- i.e, guests booking (only) through Booking.com mobile app would get this discount
  • dot rate and t.dot rate- i.e, guests booking through the Booking.com website on their mobile browser

Profile Rate Promotion:

  • Target the promotion to a certain set of guests
  • Discount can be displayed only to verified, logged-in business travelers, and will apply to all your room types, rates and dates except excluded.

Monitor your Promotions:

  • On your RateTiger dashboard, the View and Apply Promotion widget provides a detailed report of all the existing promotions and allow users to modify / deactivate a campaign.

RateTiger CRS, powered by LiveOS, is the next-generation reservation management platform for hotel revenue managers to manage multiple distribution channels including web, mobile, voice, travel agent and online travel agent (OTA) channels.

This is a very exciting opportunity as this marks the start of a series of upcoming releases, to give hotels different ways to create and sell Promotions on multiple platforms through RateTiger.

Get connected to RateTiger today and start selling promotions. Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

 

The Week, That Was – Sep 2020 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Selected focus receptionist with face shield giving envelope to guest in hotel. Premium Photo

eRevMax partners with HS LATAM to host TRAVEL TECH APAC

Inviting hoteliers to participate in the week-long virtual conference. The event will take place from 21 – 25 September 2020, through a series of online webinars comprising of 25 speakers from different companies representing the travel technology spectrum.

Register today – https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/sep2020-erevmax-partners-hslatam-host-traveltech-apac.html

Holiday travel bookings lag, but trend toward last-minute trips might help

A trend toward last-minute trips could help spur some bookings closer in to Thanksgiving, Christmas and New Year’s Eve

https://www.cnbc.com/2020/09/14/holiday-travel-bookings-lag-but-trend-in-last-minute-trips-might-help.html

How the COVID-10 vaccine will impact international travel in 2021

If a vaccine does become available, vaccinating over 7 billion people is going to take time and there are strong indicators a large amount of the population won’t even be willing to get it

https://www.traveloffpath.com/how-the-vaccine-will-impact-international-travel-in-2021/

TrustYou: Some hotel brands recovering faster than expected

While a full and steady recovery still seems to lie far ahead in the future, there are signs that some hotel brands are getting back on their feet faster than expected.

https://www.trustyou.com/blog/covid-19/in-the-midst-of-adversity-some-hotel-brands-are-recovering-faster-than-expected

Who will benefit from Saudi Arabia’s easing of coronavirus flight restrictions

Kingdom to end all restrictions on air, land and sea transport for Saudi citizens ‘after January 1’ next year

https://www.arabianbusiness.com/transport/451780-saudi-to-ease-international-coronavirus-flight-restrictions-from-tuesday

Occupancy Rates for China’s Hotels Show First Year-Over-Year Growth Since Pandemic’s Start

Hotels in China for the week ending September 12 had occupancy rates nearly 9 percent higher than they were for the same week in 2019, the first sign of year-over-year growth since the global pandemic.

https://skift.com/2020/09/17/occupancy-rates-for-chinas-hotels-show-first-year-over-year-growth-since-pandemics-start/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

Rebuilding Together – Recovery Toolkit for Hotels by Booking.com

With countries around the world starting to ease the lockdown phase, we are seeing encouraging signs with travel related bookings starting to trickle in. Travel businesses including hotels are in a crucial stage where they need all the support to attract guests to their properties. We as technology providers offer seamless connectivity to multiple channel partners for you to expand your online brand visibility. Booking.com, one of our key connectivity partner, has rolled out a very useful Recovery Toolkit to help you convert demand into tangible bookings. The toolkit covers a whole range of things – from showcasing the latest platform updates and tools, to expanding Solutions content to help hoteliers make the right business decisions.

Here are some highlights of the Booking.com Recovery Toolkit for your reference –

The importance of flexibility – Given the dynamic nature of current times and evolving travel advisories around the globe, it is important that hotels and accommodation providers offer flexible booking and cancellation policies. Travelers want to have the option to adapt travel plans if a change in circumstances affect them. Increasing the flexibility of policies will make the property more attractive to the travelers and will give the property a better chance of being booked. Booking.com has built a new tool to help hotels easily update their rate plan policies and secure more bookings in times of low demand and high uncertainty. In one step, hotels can convert multiple free cancellation policies for their existing rate plans to “Flexible – 1 Day”. This will allow guests to cancel for free up to one day before the arrival date. If they cancel within one day before the arrival date, the guest will be charged the cost of the first night.

Optimize your pricing – Booking.com’s research shows that potential guests currently want flexibility and a great price. Through the Booking.com portal, hotels can see both local and last-minute bookings in countries where recovery is beginning, as well as future travel planning. But travelers want to be confident that their bookings are flexible enough to adapt to changing circumstances. com’s new framework makes it easier for hotels to understand how the pricing solutions can help them respond to travelers’ requirements and drive the occupancy they need.

Showcase your property’s safety measures – It has become super important for hoteliers to show how they are protecting their guests. com’s new Health and Safety Protocol provides guidance to help minimize risk for both hotels and their guests. Before the coronavirus (COVID-19) pandemic, few travelers gave a second thought to sleeping in a bed that hundreds of others had slept in. But now, what travelers touch and who they interact with is at the top of their list of concerns. It’s now critically important for hotels to build confidence and set expectations for guests around health and cleanliness, so you can capture available demand. Your goal is to make guests feel confident that their stay will be as safe, clean, and comfortable as in their own home.

  • Safety features and cleaning – If you offer hand sanitizer, disinfectant wipes, or follow specific local regulations, indicating these will help you inspire guest confidence.
  • Physical distancing – Highlight contactless check-in and check-out, cashless payment, or other ways that you are helping guests maintain social distance.
  • Food safety – Point out changes in your operational practices that are designed to support food safety for in-room and public dining.

Increase your visibility through Genius programAttract travellers to your hotel with the Genius Program. It can help you get more bookings, faster. As a Genius partner, your property will get a special Genius tag, ranking boost and better visibility in search results on Booking.com. On average, hotels who join Genius increase their bookings by 18% and their revenue by 17% (even including the cost of the discount).

There are a host of additional solutions through which your property can benefit and attract more bookings. You can get full details of the Booking.com Recovery Toolkit on their partner page.

In times like these, it’s especially helpful to get support from other partners. Share insights and advice on #Rebuilding with fellow Booking.com partners – https://partner.booking.com/en-gb/community

The Week, That Was – July 2020 Week 5

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Airbnb and RateTiger to present a webinar on Market Dynamics, Growth Optimization and Online Distribution for APAC hotels

Join us for a live discussion on August 5, 2020 at 11:00 SGT to discuss reopening of travel and strategies for the new world.

https://airbnb.zoom.us/webinar/register/WN_52H20Aw1Q7CcEsz1uQfIrg

Longer, slower, farther: Savoring the prospects of future travels

In the travel stasis induced by the pandemic, future travelers have taken to tackling their bucket lists with big trips that are more distant and longer than usual – and planned further in advance.

https://www.nytimes.com/2020/07/28/travel/future-travel-bucket-list-coronavirus.html

How travel ad spending is starting to rebook across Europe

Shorter booking windows, flexible policies, competitive pricing, stricter health screening measures and mobile bookings are some of the trends emerging from the lockdown.

https://digiday.com/media/week-over-week-growth-how-travel-ad-spending-is-starting-to-rebook-across-europe/

Looking at drastically different hotel business models.

While most expect hotels to return to a more normalized environment eventually, what if they used this moment to drastically reimagine the way they do business?

https://hotelnewsnow.com/Articles/303648/Looking-at-drastically-different-hotel-business-models

Lodging dynamics favor travel buyers with grip on demand

To capture existing demand, hotels are expected to offer attractive rates for the upcoming request or proposal season. Industry projections show lodging demand and revenue per available room to fall short of pre-pandemic levels until 2023.

https://www.businesstravelnews.com/Business-Travel-Buyers-Handbook/2020/Corporate-Lodging-Program

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

The Week, That Was – July 2020 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

With proper measures, travel can move forward

The U.S. Travel Association said that travel can continue to move forward as long as people comply with wearing masks and other measures to curb the spread of Covid-19.

https://www.travelweekly.com/Travel-News/Government/US-Travel-With-proper-measures-travel-can-move-forward

Airbnb claims 1 million nights booked in one day.

The July 8 bookings were made at Airbnb properties in more than 175 different countries and regions, the company said. Airbnb says its system took bookings for more than one million nights’ worth of future stays at its listings around the world.

https://www.travelweekly.com/travel-news/hotel-news/airbnb-claims-1-million-nights-booked-in-one-day-for-first-time-since-march-3

How Marketing can help hotels in the ‘new normal’

Hospitality sector is slowly reopening, hotels need dynamic marketing, communication and branding to gain guest confidence. Here are 6 essential marketing tips to help your hotel adapt to the ‘new’ normal –

https://www.erevmax.com/blog/index.php/2020/07/how-marketing-can-help-hotels-in-the-new-normal/

Rethinking hotel loyalty in a time of pandemic

Rather than chasing status, savvy travelers look for stays which already bundle the amenities needed in the room for a true ‘be your own elite’ experience

https://www.forbes.com/sites/advisor/2020/07/15/does-elite-status-matter-anymore-rethinking-hotel-loyalty-in-a-time-of-covid/#1bc7636b4dbc

Hotels tweak their model and mission to survive the pandemic

As big hotel chains are aligning themselves with renowned medical research institutions, boutique hotels have to work a bit harder to prove their trustworthiness.

https://qz.com/work/1878905/how-hotels-are-surviving-covid-19/

Travel rebound may arrive sooner than expected

Perceptions of safety are rising across all sectors as the travel industry enters summer season. Now that many destinations and brands are further into the Ready or Set stages, thoughtful campaign messaging is essential to drive both short-term and future bookings.

https://www.odwyerpr.com/story/public/14575/2020-07-14/why-travel-rebound-may-arrive-sooner-than-expected.html

Hotels are selling out in popular US vacation spots this summer

Luxury hotels in summer getaway hotspots are finding business is booming, and are at (albeit reduced) capacity for most, if not all, of the summer.

https://edition.cnn.com/travel/article/hotels-sold-out-us-covid-19/

How CitizenM created a new market space in the hotel industry.

The founders wanted to create a new kind of hotel chain. One that would capture the growing mass of frequent travelers – what they call “mobile citizens” – whether traveling for business or for pleasure.

https://www.blueoceanstrategy.com/blog/citizenm-hotels-a-blue-ocean-chain-in-a-red-ocean-industry/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

Knowing your hotel channel manager in the post COVID world

Covid19 has changed the travel industry. With travel going south, hotel industry is being forced to make adjustments in the wake of plummeting occupancy. Facing an unprecedented crisis, hotels of all sizes across the world are desperately rethinking strategies as they plan to recover and rebuild.

Even as cost cutting becomes norm and investment on technology infrastructure is being scrutinized, technology is going to emerge as a hotelier’s trusted best friend when it comes to optimizing operational efficiency.

As travel slowly opens, the initial demand build-up is expected to come from local and domestic travel. This trend is being witnessed in markets like China where hotel occupancy is driven by staycation, drive-in and local travelers. Markets which have been dependent on international travelers are expected to take longer to recover than one with stronger domestic base.

This is the time for hoteliers to evaluate their online distribution mix. According to a recent report by Sojern, hotel bookings to Abu Dhabi within a 48km radius accounted for 77 percent of all bookings in April and domestic travel from Dubai accounted for 91 percent of searches and bookings within the same radius.

It is important to capitalize on the local channels. Hotels need to monitor their production data and upcoming booking trends to identify the more profitable channels. Effective channel management can assist hoteliers with both issues – by increasing visibility and allowing for variable rate changes between seasons.

The challenge for many hoteliers in managing these channels is to ensure accurate rates and inventory allocation to optimize each channel to increase sales and maximize revenue. It is necessary to have an effective hotel channel manager for every property. Proper channel management also needs a pooled inventory model. Pooled inventory makes sure that hotel rooms are simultaneously promoted across every channel with no concern of overbooking. It is now time to focus on strategies rather than updating channels. Along with finding out the right vendor for your distribution management, always check whether the provider is PCI and GDPR compliant.

Take complete control of your revenue and channel management strategy to control distribution costs and drive more direct bookings. Considered one of the best hotel channel manager in the market, RateTiger is integrated with more than 400 OTAs and working closely with 9000 hotels globally. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger , LiveOS and AgentX101.

Connect with us for your connectivity needs to make the most of hotel online revenue- https://goo.gl/3gKUJZ

 

The Week, That Was – June 2020 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Moving the distribution landscape beyond ‘hotel room only distribution.

Total distribution will allow hospitality brands to enhance the full guest journey, while providing more unique and customized experiences for their first-time and repeat visitors, and in turn, capture brand loyalty to improve their bottom line.

https://www.hospitalitynet.org/opinion/4099189.html

The future of hotel design after coronavirus, according to hospitality architects.

Hotel designers are reworking existing projects and starting new ones with a focus on social distancing and contact-free systems. Expect fundamental changes to hotels’ meeting spaces, lobbies, guest rooms, and food and beverage options.

https://www.businessinsider.com/future-of-hotel-design-after-coronavirus-hospitality-architects-2020-6?international=true&r=US&IR=T

Analysis by McKinsey and trivago: Corona is changing German travel habits

New data by hotel price comparison site trivago shows that Germans are avoiding long-distance trips this year.

https://www.globenewswire.com/news-release/2020/06/16/2048493/0/en/Analysis-by-McKinsey-and-trivago-Corona-is-changing-German-travel-habits.html

Travel corridors offer path to Europe’s rebound

Confidence in a recovery is growing among European hoteliers due to lockdowns being lifted and travel corridors being established between member nations and even some non-European destinations.

https://hotelnewsnow.com/Articles/303131/Travel-corridors-offer-path-to-Europes-rebound

Google: Travel-related searches are slowly increasing again.

Using Google search data, a Joint Research Centre team has created a set of indicators to analyze how the worries of EU citizens change as the coronavirus pandemic evolves.

https://medicalxpress.com/news/2020-06-google-insights-eu-citizens-coronavirus.html

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!