Hotel Tech News – July 2021, Week 5

RateTiger Hotel Channel Manager integrates with Simplotel, Updates from Google Hotel Ads, Booking.com and Expedia as well as Europe hotel occupancy recovery

RateTiger and Simplotel host joint webinar to showcase how hotels can accelerate direct bookings through hotel e-commerce

The two hotel technology leaders will be hosting a joint webinar on 12th August 2021 at 12pm IST to showcase how hoteliers can drive direct bookings and expand their revenue goals. The discussion will cover modern techniques and distribution tips that hotels can utilize to grow direct website bookings.

Register Now – https://rb.gy/gjqpmk

New York City hotels on the rebound

Weekly demand for hotel rooms in New York City reached its highest level since the start of the pandemic, with over 481,000 room nights sold the week of July 12.

https://www.businesstravelerusa.com/business-traveler-usa-story/new-york-city-hotels-on-the-rebound/

“Check-in date” multiplier now available on Google Hotel Ads.

The new feature allows hotels to work with a more familiar format which OTAs also use: by check in date.

https://www.mirai.com/blog/the-much-anticipated-check-in-date-multiplier-now-available-on-google-hotel-ads/

STR: U.K. leading Europe in hotel occupancy recovery

Demand is almost exclusively leisure-driven as the U.K. has benefitted from a successful vaccination program, a phased reopening and improved travel sentiment overall.

https://str.com/press-release/str-uk-leading-europe-hotel-occupancy-recovery

Price no longer primary driver of travel decisions

New research from Expedia Group reveals shifting views on travel, including positive sentiment on vaccine passports, increased budgets, and an enduring demand for safety and financial security.

https://welcome.expediagroup.com/content/dam/marketing/welcome2eg/published-assets/whitepapers/traveler-value-index-report/EN_Traveler_Value_Index_2021.pdf

Booking.com wants to become the ultimate intersection between payments and travel

The company’s new fintech unit integrates with loads of alternative payment providers, making it easier for bookers to book, and taking pressure from hotels.

https://www.benzinga.com/fintech/21/07/22160664/booking-com-fintech-lead-unpacks-payments-pivot-vision-to-refine-travel-experience

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

The Week, That Was – July 2021 Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

Leisure travel is bouncing back in parts of Asia

Tourist hotspots like Phuket are now open to international tourists who don’t have to quarantine, and others like Koh Samui are following suit.

https://www.cnbc.com/2021/07/19/travel-recovery-in-asia-but-covid-risks-remain-minor-international.html

Americans prefer hotels and resorts to vacation rentals

In addition to favoring hotels’ amenities and ease of booking, 74% of survey respondents feel hotels keep travelers safer.

https://www.valuepenguin.com/americans-prefer-hotels-and-resorts-vacation-rentals

Tips for managing a return to corporate travel

As the situation continues to change daily, there are a number of factors that can be considered now to best manage the return of business travel.

https://www.traveldailynews.com/post/tips-for-managing-a-return-to-corporate-travel

How embedded fin-tech fuels hotel bookings

Many independent hotel owners will have to up level their payments systems from legacy systems to SaaS based offerings.

https://www.paymentsjournal.com/managing-payments-how-embedded-fintech-will-fuel-travel-revenues/

Day passes help hotels plug pandemic holes in revenue

As hotels and resorts continue to look for ways to lure leisure and local travelers amid the pandemic, day passes have gained new relevance.

https://www.travelweekly.com/Travel-News/Hotel-News/Day-passes-helping-hotels-plug-pandemic-holes-in-revenue

 Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

The Week, That Was – July 2021 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

American Hotel Brand relies on RateTiger while on course to business recovery

US based hotel and real estate management company, Thy Collection, has improved revenue and occupancy for its properties leveraging eRevMax’s channel connectivity. Two of the properties under the Bel Air Hospitality brand are managing their online distribution with RateTiger and have benefitted with greater efficiency.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/july2021-erevmax-american-hotel-brand-relies-ratetiger-course-business-recovery.html

CWT on how the travel sector has reinvented itself

From bubble resorts, to the rise of work-cations and a new breed of sustainably conscious consumers, the travel landscape is almost unrecognizable from that of previous years.

https://news.mycwt.com/blog_posts/3-trends-shaping-the-future-of-travel-102207

Corporate travel is starting to recover

Hotels, airlines and TMCs are all reporting that there has been an increase in corporate discussions over the past few weeks, as executives are back on track for months of virtual meetings and video conferencing.

https://afegames.com/corporate-travel-rebound-signals-first-signs-of-recovery-in-decimated-sector/

Hotel CEOs on new travel trends

How traveler behavior has changed, and how hotel brands are responding to those changes. The New York University School of Professional Studies Jonathan M. Tisch Center of Hospitality recently held a CEO think tank exploring how strong leaders adapt to change.

https://www.travelagentcentral.com/your-business/hotel-ceos-new-travel-trends

Green Pass” COVID travel app smoothing travel for Europeans

Europe has started cutting some of the red tape limiting international travel with its own version of a COVID-19 “passport.”

https://www.cbsnews.com/news/covid-vaccine-passport-travel-europe-green-pass-app/

The Hotel Demand Pulse June 2021

In both the U.S. and Europe, COVID-19 cases have dropped to levels not seen since March 2020. These drops have resulted in strong demand growth in both regions. APAC has seen dramatic drops in cases as well since last month, but demand has not yet reacted with significant growth.

https://koddi.com/the-hotel-demand-pulse-june-2021/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

The Week, That Was – July 2021 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

RateTiger certified by Global Hotel Alliance (GHA) as a recommended distribution partner

Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has certified RateTiger by eRevMax, as a preferred distribution provider for its member properties. eRevMax has recently completed seamless integration with GHA, which is the latest addition to the eRevMax Ecosystem that has over 450 integrations including leading hotel technology platforms, OTAs, PMS, CRS, GDS, wholesalers, booking engines & more.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/july2021-erevmax-ratetiger-certified-global-hotel-alliance-distribution-partner.html

U.S. travel bookings hit a new high

As of May 2021, traffic sits at 302.5M, which is higher than pre-pandemic levels. And not only are people browsing travel sites, they are also converting into customers. Top five U.S. OTA/Metasearch sites show a 24.3% increase in average monthly traffic YoY

https://www.prnewswire.com/news-releases/similarweb-digital-intelligence-report-from-travel-bookings-to-job-board-listings-signs-of-recovery-evident-across-the-board-301323121.html

Younger travelers more likely to choose all-inclusive packages

New research from Expedia Group reveals the influence of inclusion and diversity on booking decisions.

https://www.expediagroup.com/media/media-details/2021/Younger-travelers-are-more-likely-to-choose-accommodations-with-inclusive-policies/default.aspx

eRevMax Partner Ecosystem Highlights – Global Hotel Alliance, Trip.com

Online travel agents are increasingly important for a hotel’s distribution strategy to make their property visible among potential travelers. Not just the right OTA mix, but also the right promotions and deals targeted at different customer segments is very critical to convert lookers into bookers. Contact us today to expand your distribution connectivity today – marketing@erevmax.com

https://www.erevmax.com/blog/index.php/2021/07/erevmax-partner-ecosystem-highlights-global-hotel-alliance-trip-com/

Tripadvisor unveils new app

Refreshed mobile app debuts alongside new “Vacations Miss You” campaign, and provides more personalized inspiration for consumers already at their destination or planning ahead.

https://tripadvisor.mediaroom.com/2021-06-29-Tripadvisor-Unveils-New-App-as-Summer-Travel-Rebounds

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

Announcing our Preferred Connectivity Partner status with Expedia Group

RateTiger’s high-quality connection delivers business growth for hotels

RateTiger – eRevMax has been recognized as a 2021 Expedia Group Preferred Connectivity Partner. This recognition as a Preferred Connectivity Partner underscores RateTiger’s focus on building and maintaining a high-quality connection that empowers hotels to grow their businesses on the Expedia Group marketplace.

Preferred Connectivity Partners are high-value connectivity providers recognized for their advanced systems with a wide range of products and an excellent connection to Expedia Group. This designation is a result of RateTiger’s commitment to:

  • Enabling a wide range of tools and capabilities in the Expedia Group marketplace
  • Providing a quality Expedia Group connection with a reliable user experience
  • Ensuring a streamlined Expedia Group onboarding experience and high-quality support for properties
  • Maintaining a strong portfolio of high-performing properties on Expedia Group marketplace

We’re proud to provide a high-quality connection to our customers and empower them to perform their best on the Expedia Group marketplace.

eRevMax’s Channel Ecosystem (CES) offers two-way XML connections with leading global and regional sales channels for seamless connectivity. Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

 

The Week, That Was – June 2021 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

eRevMax attains Preferred Connectivity Partner status with Expedia Group

eRevMax, the leading hotel distribution technology provider, announced that it has been certified as the 2021 Expedia GroupTM Preferred Connectivity Partner. This recognition underscores eRevMax’s focus on building and maintaining a high-quality connection that empowers RateTiger customers to grow their businesses on the Expedia Group marketplace.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/june2021-erevmax-attains-preferred-connectivity-partner-status-expedia-group.html

US Hotels’ Memorial Day weekend tops 2019

U.S. hotels had more guests over Memorial Day weekend than at any other point during the pandemic, with 40% of all hotels reporting 90% occupancy or more, and those guests paid more for rooms than they did over the holiday weekend in 2019.

https://www.costar.com/article/891563165/us-hotels%E2%80%99-memorial-day-weekend-tops-2019

Futuristic technologies for safer travel

Whether from novelty or necessity, travel providers have adopted robots, drones and other technologies to make travel safer, more interesting and arguably better for consumers.

https://www.travelweekly.com/Articles/futuristic-technologies-for-safer-travel

eRevMax expands Partner Ecosystem with Tour10, Hotel Intelligence and Simplotel

Hotels looking to expand their online distribution for better visibility and improving room occupancy, contact us to know which travel sites can bring you more business. Consult our connectivity advisors to see a demo of RateTiger. To know more about these new partners, read more – https://lnkd.in/gN5PYXg

Guests expect hotel tech experience to be similar to how they use technology at home

More and more hotels are adopting internet of things technologies, which include smart speakers and thermostats accessed over a Wi-Fi network that many guests use at home.

https://www.costar.com/article/1834909468/industry-tech-group-gives-guidance-on-hotel-internet-of-things

Google’s guide to summer travel 2021

Google searches for “summer vacation” and “sunscreen” are seeing a major spike, and those are just a couple of the many interesting Google Trends emerging.

https://blog.google/products/flights-hotels/summer-guide-2021/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

eRevMax expands Partner Ecosystem with Tour10, Hotel Intelligence and Simplotel

With various companies opening their borders for vaccinated travellers, summer travel is expected to be strong and booking trends and hotel sentiment already reflect a sense of optimism. It is important for hotels to make sure they refresh their hotel description and listing travel sites and make their property visible on relevant OTAs and sell on channels that are bringing future bookings into their cities. eRevMax, the leader in hotel distribution technology, continues to partner with travel channels, booking engine providers and other tech companies to provide hotels with maximum connectivity options to choose from. RateTiger currently offers a network of over 450 deeply integrated global, regional, and local channels. Contact us to discuss how you can expand your distribution connectivity today.

Tour10

Headquartered in Spain, Tour 10 is an online wholesale travel agency with presence in 160 countries. The company works with over 180,000 properties worldwide to create magnificent vacation packages for its guests while taking care of all covid protocols. If you are looking to attract leisure travellers, you may want to consider adding Tour10 to your distribution mix. Contact us to know more.

Hotel Intelligence

France based booking engine provider, Hotel Intelligence is a newly integrated RateTiger partner and provides AI based solutions for hotels. The company helps increase hotel direct bookings by up to 10% through its simple and intuitive platform, that is flexible and reliable. Contact us today to know more about Hotel Intelligence.

Simplotel

India based Simplotel is currently powering over 2000 hotels worldwide with their booking engine and website solution. It helps hotels drive their direct business with OTA like features to increase website revenue. If you are looking to try a new booking engine or get a new website, contact us to know more about Simplotel.

Are you looking to manage any new tech partner or channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

 

The Week, That Was – June 2021 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

eRevMax releases Q2 Hotel Sentiment results for European accommodation providers

Europe shows positive Hotel Sentiment for Q2 – Q3 2021. Our latest survey report reflects a sense of optimism for the first time since Covid19. The survey conducted for hoteliers in April – May 2021 reports high expectations in terms of occupancy and business growth. To know more about the trends, access the full report here: https://rb.gy/e6rvnq

Leisure travel likely to hit pre-COVID levels by next year

Leisure is probably going to hit 100% of pre-COVID levels by some point next year, and United Airlines is saying that they’re already seeing leisure fares match the prices people paid in pre-COVID times.

https://finance.yahoo.com/video/leisure-travel-likely-hit-100-181911057.html

Airbnb’s future is about ‘living,’ not just travel

Working from home trend is reshaping Airbnb’s business, as it spurred flexibility in terms of where and how people live or how long they stay in one place.

https://www.bloomberg.com/news/articles/2021-05-26/airbnb-s-future-according-to-ceo-brian-chesky-living-not-just-travel

The Importance of a Property Management System (PMS) in the Hotel Industry

With travel recovery steadily picking up pace, hotels are seeing encouraging signs with reservations starting to trickle in. Expanding hotel occupancy and online revenue will be one of the key focus for rest of the year and there will be an increased focus on inter-connectivity of systems and getting the distribution basics right. Does your Property Management System integrate to various other technology solutions you use today? Are you getting third party reservations delivered directly into your hotel system? Do you have a bird’s eye view of your inventory status at all times? Find out the key to a good Hotel PMS. Read more – https://lnkd.in/gq73Rs5

Google Hotels adds vacation rentals

Google is adding vacation rental listings to its Google Hotel platform, with both vacation rental and hotel options set to appear alongside each other in search results for a given destination.

https://searchengineland.com/348972-348972

Expedia launches huge deals promo

From June 8 to 12, travelers will be able to save up to 60% on hotels and activities for travel until the end of January 2022.

https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Expedia-post-pandemic-sales-blitz

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

The Importance of a Property Management System (PMS) in the Hotel Industry

Hotel Property Management Systems have come a long way to become one of the most essential technology tools for accommodation providers today. Simply put, a good PMS is considered the backbone for a hotel. Property management systems make it easier for coordinating the functions of the front office, guest management, sales, planning, and reporting. It allows property owners to manage front desk operations, rates and promotions, and customer loyalty data, consolidating the status of all hotel properties in one place.

Why every hotel needs a PMS and the benefits they can derive?

Guest Reservations

The most important benefit of a PMS is that it helps hotels to seamlessly manage guest reservations. An ideal PMS should allow a hotel to centralize all guest bookings in one place whether they are coming from third party channels. Brand.com or direct walk-ins. When all the reservations are reflected in one place, it becomes easier for the hotel staff to have access to up-to-date inventory information. It gives clarity to hotel employees to know which rooms are reserved and when, so they can manage operations accordingly.

Managing online third-party sales channels

Most PMSs work with various hotel channel managers, like RateTiger, to make it seamless for hotels to transfer rate and availability data to OTAs and get reservation delivery into the hotel system. Some PMSs offer in-built channel management functionality which allows hotels to offer better online reservation experience through a vast network of volume-producing online sales channels.

Revenue Management

Property management systems also helps hotels to manage revenue effectively.  It helps hoteliers to assess the performance of the property, using key performance indicators like ADR (average daily rate), RevPAR (revenue per available room) and GOPPAR (gross operating profit per available room). A good PMS also offers rate plan management where hotels can quickly create room type-rate plan combinations, which assists hoteliers to easily respond to changes in demand. These change in demand may occur due to seasonality, local events, and various other factors.

Front-desk Operations

A front-office module allows a front-desk manager to view and update room reservation status, manage guest check-ins, and process payments. Some property management systems offer integration into check-in kiosks or allow checking in or out via QR code. This module connects reservation, housekeeping, spa, activities, and guest relations management modules in a single environment.

Digital Check-In

With social distancing becoming the norm, digital or contactless check-in is a preference for many guests nowadays. The contactless technology allows guests to arrive, and then check-in using the mobile app on their phone, or by using a self-service check-in machine. The PMS can sync automatically, keeping check-in and occupancy information updated.

Guest Data Management

It is critical for hotels to collect and organize guest data to keep in touch with current and past customers during and after check-out. A CRM integrated with PMS can help the front desk and reservation team to collect all guest information from these sources, store guest data and have a database in an accessible format.  Advanced PMS also enables hotels to manage guest loyalty programs effectively.

Third Party Integrations

Hotels today need multiple technology solutions to manage their property efficiently. But the key challenge for hotels is that most technology solutions work in silo, and it becomes difficult for hotels to get a clear picture of how everything can work together. An integrated system helps hotels to have synchronized data essential for informed decision making. Hence it is important for a hotel PMS to have open API or option to integrate to other technology systems so that hotels can take benefit of it.

Reporting

Last but not the least, is reporting. Everyday hotel staff access many reports including guest data, reservation, booking pace and trends, channel performance and various other relevant metrics for business performance analysis. A good PMS provides quality reports with advanced analytics and insights in easy-to-use formats.

How to get started?

If you are looking for a good PMS, get in touch with us today. RateTiger works closely with all leading PMSs including Opera, Prologic First, IDS Next, WinHMS, ArabSoft, Cenium, Guestline, ePMS, Ezcloud, Hotelogix, HotSoft, Indra, Infor, Protel, Intimus, Mews, Oracle, Skyware, and Visual Matrix,  and we are happy to recommend you systems that work well in your region.

Further, if your property is looking for any technology solution individually or integrated on a platform – Hotel Channel Manager, CRS, Internet Booking Engine (IBE), Rate Shopper, GDS & Metasearch management, Website development, Business Analytics – please reach out to us for a ‘no-obligation’ demo today – https://www.erevmax.com/erevmax-contact.html

 

 

 

Airbnb predicts historic travel rebound in 2021

Airbnb, the home-sharing and accommodation rental giant, has predicted an unprecedented travel recovery in the coming months as more countries ease travel restrictions due to vaccine roll-out. The pent-up demand for travel after a year of uncertainties are making people get back out there. This trend is also captured in the eRevMax Hotel Sentiment survey where 2 out of three BnB and Home Rental owners have reported significant increase in bookings and occupancy compared to last year.

Airbnb has recently published its customer survey report which shows a shift toward more meaningful travel. As more people work remotely from home, they want to go out and stay at another place, not necessarily a hotel, for a longer than usual duration.

More than a year of restrictions and lockdown have made people prioritize personal trips over mass tourism. People want to reconnect with family and loved ones and are willing to take trips while keeping the safety and security in check.

Among the key points that surfaced in the Airbnb research:

People miss traveling and plan to travel. More than bars, restaurants, sports, or other live events, people miss traveling. In one survey, 54% of people said they either already booked a trip or expect to travel in 2021.

What this means: There is a significant pent-up demand as people can’t wait to travel again.

People will be flexible on where and when they travel. With remote work and learning here to stay, people will have more flexibility with travel. This will likely impact where, when, and how long people stay—for example, there may be more demand for off-peak days of the week and times of the year. Nearly 25% of those surveyed said they envision longer stays.

What this means: Be ready to adapt to new guest needs, like offering longer stays, upgrading wi-fi, setting up a laptop-friendly workspace, and including amenities suitable for families and people with disabilities.

People will want to travel nearby. In the survey, 56% of people said they prefer a domestic or local destination. Just 21% said they want to travel farther away and internationally.

What this means: Guests will go anywhere—as long as it’s nearby. This means travel will likely disperse to thousands of smaller cities, towns, and rural communities.

People will prioritize affordability. Those surveyed said affordability was the top priority in choosing accommodations for future travel. The pandemic has hit a lot of people financially, but the desire to travel and connect is universal.

What this means: Offering a great value would help accommodation providers to attract family and group of friends traveling together.

People want to travel to connect with family and friends. In the survey, 41% said connecting with family and friends will be “much more important” post-pandemic.

What this means: There is a shift from mass travel to meaningful travel, and bookings from families and groups of friends who want to reconnect.

As people begin to make plans to reconnect with friends and family, Airbnb is launching the Summer of Responsible Travel, an 8-point plan to help hosts, guests and communities they call home stay safer. The Summer of Responsible Travel plan includes new tools to help travelers and hosts stay healthier, systems to crack down on bad behavior and more help for people if some part of their trip doesn’t go as planned.

You can now manage your property on Airbnb via RateTiger/ LiveOS. Contact us today to connect to Airbnb or manage your existing connection via RateTiger –https://goo.gl/3gKUJZ