The Week, That Was – July 2021 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

The Wolcott Hotel in New York improves online sales with RateTiger

Hotel Wolcott a heritage property in New York has recommended RateTiger for online distribution. The hotel has been a loyal user of the award winning hotel channel manager from eRevMax for the last five years. RateTiger has been a great partner and provided tremendous support with fast delivery of ARI and excellent support, much better compared to their previous service provider, as commented by the hotel GM.

Check out this video where Scott Erlich, General Manager at The Wolcott Hotel elaborates about his usage of RateTiger and why he strongly recommends it – https://lnkd.in/gxwJiG7

Prices of U.S. hotel stays recover to pre-pandemic level

The cost of hotel and motel accommodations in the U.S. surged 7.9% in June from a month earlier, the second-largest gain on record.

https://www.bloomberg.com/news/articles/2021-07-13/prices-of-u-s-hotel-stays-recover-to-pre-pandemic-level?srnd=pursuits-vp

Hotel loyalty programs benefiting for the long term

Hotel rewards programs have capitalized on the trend towards local vacations in a unique way and are capturing an increased share of total points exchanged. Attracting and rewarding guests for choosing your hotel over the competitors is a way of thanking them. Provide them the option to sign up for your loyalty program to increase repeat booking potential through RateTiger. Contact us today on – marketing@erevmax.com

https://ascendaloyaltycorp.cdn.prismic.io/ascendaloyaltycorp/589fe774-37f4-4911-b981-40bc54addbdb_Inflection+Point+%281%29.pdf

ICC Men’s T20 World Cup 2021 to move to UAE and Oman

The recent announcement of ICC Men’s T20 World Cup 2021 to move to UAE and Oman has brought a lot of cheer to both nations. Is your hotel prepared to attract bookings from Cricket fans worldwide?

Avail RateTiger’s ICC Men’s T20WorldCup Special Offer today. Contact us Now- https://lnkd.in/ge5JahW

APAC: RevPAR levels are returning

Travel and leisure segment continues to make up the majority share of occupancy across the region today, but corporate travel is also improving.

https://www.traveldailymedia.com/revpar-rising-an-apac-recovery-update/

Triptease: Four ways to boost your hotel’s direct bookings in 2021.

With global search and booking volumes continuing their gradual recovery and many hotel marketing teams back up to full strength, right now there’s a great opportunity to get on the front foot with your direct booking strategy for the second half of 2021. RateTiger is happy to present its hotel booking engine product from which you can offer a smart, responsive and powerful booking solution to maximize revenue from your direct channel. Contact us today on – marketing@erevmax.com

https://www.triptease.com/blog/boost-direct-bookings-2021/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

 

 

ICC Men’s T20 World Cup 2021 to move to UAE and Oman

The recent announcement of ICC Men’s T20 World Cup 2021 to move to UAE and Oman has brought a lot of cheer to both nations. With Dubai, Abu Dhabi, Sharjah and Oman hosting the matches, cricket fans from around the world are expected to make a beeline to watch the tournament.

UAE is preparing to ride high on the arrival of international tourists and the T20 World Cup provides the perfect opportunity to showcase its high safety standards and being a perfect venue for an international sporting event. The ICC T20 World Cup 2021 is likely to start on October 17 in UAE, with the final slated to be played on November 14. The event will be a catalyst for tourism growth in the region with other nearby countries expected to benefit as well. This will add further strength to the national economy and the imminent boost to tourism will have a positive impact on other sectors too.

It is a great opportunity for hotels to strategize and attract guests to their property.  Take the questions below to check your preparedness –

  • Is your hotel ready to attract bookings from Cricket fans worldwide?
  • Is your property visible on the right channels with the best rates and room packages?
  • Have you updated future availability across all distribution channels so that potential guests can make reservations now for Oct – Nov 2021 and beyond?
  • Do you have a reliable rate shopping tool that can provide you with competitor rates to understand your market position?
  • Do you have a stable connectivity partner that can make ARI and reservation updates from your PMS to OTAs and back in real-time, multiple times a day?

If your answer is NO to any of these questions, you need to step up and TAKE ACTION NOW!

It is important for hotels to continue focusing on building a strong network of channel partners to get a share of the incoming demand. A healthy distribution mix and robust technology set-up is key for your hotel. RATETIGER offers award-winning rate shopping and connectivity solutions with a network of over 450 deeply integrated global, regional and local channels including Booking.com, Agoda, Expedia, Seera, GHA, HalalBooking, Rehlat, Google, Aribnb, TripAdvisor, HRS, and hotelbeds among various others.

Contact us or a free demo today and avail our ICC Men’s T20 World Cup Special Offer*.

Some of our leading products that hoteliers love are:

RateTiger CRS / Channel Manager – Centrally manage ARI & reservations from one platform in real-time. With pooled inventory, there is no overbooking or missed reservations.

RateTiger Shopper – Know your competitors’ rate strategy across channels – access rate reports and modify room prices based on your available inventory and market conditions.

RateTiger Booking Engine – Increase your hotel’s direct sales from your brand website – integrate an intuitive booking engine to your hotel brand.com to convert lookers into bookers.

Do not miss this opportunity to attract guests to your property. Take a RateTiger demo today – https://www.erevmax.com/erevmax-contact.html

*Limited period special offer

 

Announcing our Preferred Connectivity Partner status with Expedia Group

RateTiger’s high-quality connection delivers business growth for hotels

RateTiger – eRevMax has been recognized as a 2021 Expedia Group Preferred Connectivity Partner. This recognition as a Preferred Connectivity Partner underscores RateTiger’s focus on building and maintaining a high-quality connection that empowers hotels to grow their businesses on the Expedia Group marketplace.

Preferred Connectivity Partners are high-value connectivity providers recognized for their advanced systems with a wide range of products and an excellent connection to Expedia Group. This designation is a result of RateTiger’s commitment to:

  • Enabling a wide range of tools and capabilities in the Expedia Group marketplace
  • Providing a quality Expedia Group connection with a reliable user experience
  • Ensuring a streamlined Expedia Group onboarding experience and high-quality support for properties
  • Maintaining a strong portfolio of high-performing properties on Expedia Group marketplace

We’re proud to provide a high-quality connection to our customers and empower them to perform their best on the Expedia Group marketplace.

eRevMax’s Channel Ecosystem (CES) offers two-way XML connections with leading global and regional sales channels for seamless connectivity. Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

 

eRevMax expands Partner Ecosystem with Tour10, Hotel Intelligence and Simplotel

With various companies opening their borders for vaccinated travellers, summer travel is expected to be strong and booking trends and hotel sentiment already reflect a sense of optimism. It is important for hotels to make sure they refresh their hotel description and listing travel sites and make their property visible on relevant OTAs and sell on channels that are bringing future bookings into their cities. eRevMax, the leader in hotel distribution technology, continues to partner with travel channels, booking engine providers and other tech companies to provide hotels with maximum connectivity options to choose from. RateTiger currently offers a network of over 450 deeply integrated global, regional, and local channels. Contact us to discuss how you can expand your distribution connectivity today.

Tour10

Headquartered in Spain, Tour 10 is an online wholesale travel agency with presence in 160 countries. The company works with over 180,000 properties worldwide to create magnificent vacation packages for its guests while taking care of all covid protocols. If you are looking to attract leisure travellers, you may want to consider adding Tour10 to your distribution mix. Contact us to know more.

Hotel Intelligence

France based booking engine provider, Hotel Intelligence is a newly integrated RateTiger partner and provides AI based solutions for hotels. The company helps increase hotel direct bookings by up to 10% through its simple and intuitive platform, that is flexible and reliable. Contact us today to know more about Hotel Intelligence.

Simplotel

India based Simplotel is currently powering over 2000 hotels worldwide with their booking engine and website solution. It helps hotels drive their direct business with OTA like features to increase website revenue. If you are looking to try a new booking engine or get a new website, contact us to know more about Simplotel.

Are you looking to manage any new tech partner or channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

 

The Week, That Was – June 2021 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

eRevMax releases Q2 Hotel Sentiment results for European accommodation providers

Europe shows positive Hotel Sentiment for Q2 – Q3 2021. Our latest survey report reflects a sense of optimism for the first time since Covid19. The survey conducted for hoteliers in April – May 2021 reports high expectations in terms of occupancy and business growth. To know more about the trends, access the full report here: https://rb.gy/e6rvnq

Leisure travel likely to hit pre-COVID levels by next year

Leisure is probably going to hit 100% of pre-COVID levels by some point next year, and United Airlines is saying that they’re already seeing leisure fares match the prices people paid in pre-COVID times.

https://finance.yahoo.com/video/leisure-travel-likely-hit-100-181911057.html

Airbnb’s future is about ‘living,’ not just travel

Working from home trend is reshaping Airbnb’s business, as it spurred flexibility in terms of where and how people live or how long they stay in one place.

https://www.bloomberg.com/news/articles/2021-05-26/airbnb-s-future-according-to-ceo-brian-chesky-living-not-just-travel

The Importance of a Property Management System (PMS) in the Hotel Industry

With travel recovery steadily picking up pace, hotels are seeing encouraging signs with reservations starting to trickle in. Expanding hotel occupancy and online revenue will be one of the key focus for rest of the year and there will be an increased focus on inter-connectivity of systems and getting the distribution basics right. Does your Property Management System integrate to various other technology solutions you use today? Are you getting third party reservations delivered directly into your hotel system? Do you have a bird’s eye view of your inventory status at all times? Find out the key to a good Hotel PMS. Read more – https://lnkd.in/gq73Rs5

Google Hotels adds vacation rentals

Google is adding vacation rental listings to its Google Hotel platform, with both vacation rental and hotel options set to appear alongside each other in search results for a given destination.

https://searchengineland.com/348972-348972

Expedia launches huge deals promo

From June 8 to 12, travelers will be able to save up to 60% on hotels and activities for travel until the end of January 2022.

https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Expedia-post-pandemic-sales-blitz

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

The Importance of a Property Management System (PMS) in the Hotel Industry

Hotel Property Management Systems have come a long way to become one of the most essential technology tools for accommodation providers today. Simply put, a good PMS is considered the backbone for a hotel. Property management systems make it easier for coordinating the functions of the front office, guest management, sales, planning, and reporting. It allows property owners to manage front desk operations, rates and promotions, and customer loyalty data, consolidating the status of all hotel properties in one place.

Why every hotel needs a PMS and the benefits they can derive?

Guest Reservations

The most important benefit of a PMS is that it helps hotels to seamlessly manage guest reservations. An ideal PMS should allow a hotel to centralize all guest bookings in one place whether they are coming from third party channels. Brand.com or direct walk-ins. When all the reservations are reflected in one place, it becomes easier for the hotel staff to have access to up-to-date inventory information. It gives clarity to hotel employees to know which rooms are reserved and when, so they can manage operations accordingly.

Managing online third-party sales channels

Most PMSs work with various hotel channel managers, like RateTiger, to make it seamless for hotels to transfer rate and availability data to OTAs and get reservation delivery into the hotel system. Some PMSs offer in-built channel management functionality which allows hotels to offer better online reservation experience through a vast network of volume-producing online sales channels.

Revenue Management

Property management systems also helps hotels to manage revenue effectively.  It helps hoteliers to assess the performance of the property, using key performance indicators like ADR (average daily rate), RevPAR (revenue per available room) and GOPPAR (gross operating profit per available room). A good PMS also offers rate plan management where hotels can quickly create room type-rate plan combinations, which assists hoteliers to easily respond to changes in demand. These change in demand may occur due to seasonality, local events, and various other factors.

Front-desk Operations

A front-office module allows a front-desk manager to view and update room reservation status, manage guest check-ins, and process payments. Some property management systems offer integration into check-in kiosks or allow checking in or out via QR code. This module connects reservation, housekeeping, spa, activities, and guest relations management modules in a single environment.

Digital Check-In

With social distancing becoming the norm, digital or contactless check-in is a preference for many guests nowadays. The contactless technology allows guests to arrive, and then check-in using the mobile app on their phone, or by using a self-service check-in machine. The PMS can sync automatically, keeping check-in and occupancy information updated.

Guest Data Management

It is critical for hotels to collect and organize guest data to keep in touch with current and past customers during and after check-out. A CRM integrated with PMS can help the front desk and reservation team to collect all guest information from these sources, store guest data and have a database in an accessible format.  Advanced PMS also enables hotels to manage guest loyalty programs effectively.

Third Party Integrations

Hotels today need multiple technology solutions to manage their property efficiently. But the key challenge for hotels is that most technology solutions work in silo, and it becomes difficult for hotels to get a clear picture of how everything can work together. An integrated system helps hotels to have synchronized data essential for informed decision making. Hence it is important for a hotel PMS to have open API or option to integrate to other technology systems so that hotels can take benefit of it.

Reporting

Last but not the least, is reporting. Everyday hotel staff access many reports including guest data, reservation, booking pace and trends, channel performance and various other relevant metrics for business performance analysis. A good PMS provides quality reports with advanced analytics and insights in easy-to-use formats.

How to get started?

If you are looking for a good PMS, get in touch with us today. RateTiger works closely with all leading PMSs including Opera, Prologic First, IDS Next, WinHMS, ArabSoft, Cenium, Guestline, ePMS, Ezcloud, Hotelogix, HotSoft, Indra, Infor, Protel, Intimus, Mews, Oracle, Skyware, and Visual Matrix,  and we are happy to recommend you systems that work well in your region.

Further, if your property is looking for any technology solution individually or integrated on a platform – Hotel Channel Manager, CRS, Internet Booking Engine (IBE), Rate Shopper, GDS & Metasearch management, Website development, Business Analytics – please reach out to us for a ‘no-obligation’ demo today – https://www.erevmax.com/erevmax-contact.html

 

 

 

The Week, That Was – May 2021 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

Reef Boutique Hotel drives its travel recovery strategies with RateTiger

One of the most sought-after properties in Bahrain, Reef Boutique Hotel, has recommended RateTiger for helping implement its recovery strategies for online sales growth. The 5-star address is seeing a surge in direct bookings since its implementation of RateTiger booking engine.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/may2021-erevmax-reef-boutique-hotel-drives-travel-recovery-strategies-ratetiger.html

Booking.com’s narrative for post-pandemic travel

The company’s new narrative is all about deeper value, better choice, increased flexibility and transparency as well as more thoughtful experiences.

https://www.thedrum.com/news/2021/05/20/bookingcom-s-cmo-arjan-dijk-the-emerging-post-pandemic-traveller

Top OTAs in China back on track

Trip.com Group, China’s largest online travel agency, reported higher-than-expected financial performance for Q1, indicating resilient recovery of China’s domestic tourism market. Both domestic hotel and air ticketing reservations have fully recovered.

http://epaper.chinadaily.com.cn/a/202105/20/WS60a59b7ea31099a2343563e3.html

Survey finds caution being replaced by eagerness to travel

According to GetYourGuide’s Reopening Research report, more than half – 56% – of respondents say they plan to travel within the next six months, which the report classifies as “eager.

https://www.phocuswire.com/getyourguide-survey-finds-caution-being-replaced-by-eagerness-to-travel

E.U. Reopening Borders To Vaccinated Travelers, Those From “Safe” Countries

European Union announced its decision to reopen its borders to visitors who have been fully vaccinated with an approved vaccine or those who are coming from a list of “safe” countries from a COVID-19 perspective.

https://www.travelagentcentral.com/europe/e-u-reopening-borders-to-vaccinated-travelers-those-from-safe-countries

 Airbnb sees a new kind of business travel emerging

That new kind of business travel would include more employees working remotely and returning to headquarters occasionally, and they may prefer to rent an Airbnb accommodation over a hotel.

https://www.businesstravelnews.com/Lodging/Airbnb-Remote-Workers-Could-Spur-New-Kind-of-Business-Travel

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

 

 

How to get onboard with Google Hotel Link for Free

Last month, Google has made hotel listings free for hotel businesses and travel agencies. If you are a hotel owner or a travel agency, you can now display your rates and availability in the All Options section. While the results shown in this section is based on organic search results, this is a major opportunity for hotels to showcase their properties on the world’s biggest search engine without worrying about metasearch budget.

In this blog, we have shared a quick guide for hotels to get on Google.

Why Booking links?

For long, hotels have had to compete through PPC campaigns to appear on Google Hotel Booking listings, where cost was often a big factor. This new development removes the cost barrier and gives hotels a level playing field to appear in Google when users search for accommodation. Based on the search query, a listing of various hotels appear along with property photos, ratings, prices, and a map. While the hotel website’s SEO would play a role in appearing in the top results, if done correctly, it helps hotels to connect with more travelers and drive more bookings at no cost.

Google Hotels immersive view

When a user searches for hotels in a particular location, Google shows an immersive view including both a list and a map of hotel search results that contains hotel names, photos, prices, and ratings. Often these results include property promotion ads, which are paid hotel ads on Google. The traveler then either books from the options or can further filter prices by check-in date, occupancy, price, amenities, user rating, brand, and hotel class. Clicking on a hotel sends the traveler to the hotel booking module. The overview section on the booking module shows four paid listings under the Featured options and two organic search results. Clicking on the Prices Tab, the traveller would be able to see all four paid listings along with all search results.

How to get started: Existing Hotel Ad Users

For hotels already displaying rates and availability and booking link through metasearch, they do not need to do anything as they are automatically eligible to show free booking links. Any property with a bid in a hotel campaign and participating feeds will be eligible. Bids also have no impact on the ranking of free booking links.

Hotels and travel agencies who do not take part in Hotel ads

If you are a hotel or a travel agency which does not take part in hotels ads, the first thing you need to have is a Hotel Center Account. Hotels and hotel booking partners who do not have a Hotel Center account but are interested in getting started with free booking links should fill out the interest form. Google has integration with multiple third-party integration partners including RateTiger and recommends hotels to work directly work with these providers to connect to Google. At RateTiger, we are helping many of our client hotels to set up Hotel Center Accounts. For onboarding, you need to provide us with the following:

  1. The hotel list containing all the properties that the hotel/ group/ travel agency wishes to show on Google.
  2. Selecting an option for sending hotel pricing updates to Google.
  3. Customize landing pages that will be shown to a traveler after they click on a hotel’s price on Google or Google Maps.
  4. Maintain an excellent Price Accuracy score

To know more or to get started, contact us today – https://www.erevmax.com/erevmax-contact.html

The Week, That Was – April 2021 Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!

Suha Hospitality boosts online bookings with RateTiger

Leading hotel chain Suha Hospitality has endorsed eRevMax distribution solutions which helped the group improve their online booking productivity. All properties of the brand are currently using RateTiger Connect for managing rates and availabilities across connected OTAs directly from their PMS.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/apr2021-erevmax-suha-hospitality-boosts-online-bookings-ratetiger.html

Demand may exceed supply, as IHG sees surge in bookings

Bookings are rising in parallel with vaccinations, and a significant portion of the travel industry’s recovery will be seen in the second half of 2021 and the bulk of 2022.

https://www.marketwatch.com/story/demand-may-exceed-supply-as-ceo-of-one-of-the-worlds-biggest-hotel-groups-sees-surge-in-bookings-11618999201

Google is phasing out third-party cookies… Will it impact hotel marketing?

Google recently announced that they are going forward with their plan to block third-party cookie tracking through Google Chrome (Chrome commands 63% of browser market share). What this means exactly for hotels is not totally clear.

Read more – https://www.hospitalitynet.org/panel/125000098/126000990.html

Hotel Sentiment Short Survey- Q2 2021

As a distribution connectivity provider, eRevMax – RateTiger has been interacting with hotels worldwide to identify pressing challenges that affect your day-to-day operations. We invite you to participate in our short survey and share your valuable responses. Your participation will enable us to prepare a collective Hotel Outlook Report for the next quarter. We will make the report available to all respondents once it is published next month.
Click the link to access the survey – https://lnkd.in/ga4Xx2d

eRevMax Partner Expedia launching major brand revamp

The new brand positioning includes the tagline of “It matters who you travel with,” which is meant to illustrate Expedia’s desire to be more of a companion that can support travelers get more out of their trips.

https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Expedia-launching-major-brand-revamp

 The intersections of tomorrow’s hotel industry

Now is the time, to reinvent, revitalize and reposition the entire hotel industry by offering fewer rooms and more space dedicated to activities other than lodging.

https://www.hotelbusiness.com/the-intersections-of-tomorrows-hotel-industry/

 Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

eRevMax expands Partner Ecosystem with Discovery Loyalty, GuestPlus PMS and World2Meet (W2M)

With future booking numbers picking up across key destinations globally, domestic travel continues to aid travel recovery. The increasing number of technology requirements that assists hotels to manage their business efficiently can be mind-boggling. It is important that hotels choose their tech partners judiciously so that they are cost and time effective while leading to revenue generation.

eRevMax continues to expand its partner based to offer hoteliers with integrated solutions so they can manage multiple facets of hospitality operations seamlessly, directly from a single platform. Here we bring some of our newest technology partners – feel free to contact us to connect with any of them.

Discovery Loyalty

With more focus on domestic tourism and growing importance of loyalty programs, you may want to have a partner that can help you create and manage Loyalty Programs for your hotel. Our newest partner – Discovery Loyalty, provides 16 million members exclusive opportunities to immerse themselves in local culture wherever they travel. With over 570 hotels in 85 countries, the award-winning DISCOVERY programme generates approximately $2 billion in revenue and over 8 million room nights annually. Get your property listed with Discovery Loyalty and boost your hotel occupancy today.

GuestPlus PMS

A popular technology provider in the UAE, Armada GuestPlus PMS, is a fully configurable, PCI compliant Property Management System that can enable any sized hotel, holiday home, inns and resorts to manage their bookings and operations efficiently and profitably. GuestPlus PMS helps its hotel partners to boost revenue by up to 150%. Known for its user-friendly interface, Armada GuestPlus PMS might just be the right partner for your property. What’s more – you can continue to manage your OTAs seamlessly through RateTiger even with this new PMS. Contact us if you want to schedule a demo with the PMS.

World2Meet (W2M)

If you are looking to connect to a Spanish tour operator, look no further. World2Meet (W2M) – our new demand partner is connected to over 6000 travel agencies in Spain and Portugal and works closely with bed banks, OTAs and wholesalers. With direct contracts with more than 30,000 properties, this could just be the right partner for your hotel. Contact us today to know more about this channel.

Are you looking to manage any new tech partner or channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html