Hospitality Industry News on Hotel Distribution and Latest Technology – W2, August 2021

Great news folks! Initial demand building up for Business Travel even though there is a lot of concern around the rise in Covid cases in some geographies. eRevMax expands channel ecosystem and adds TUI, & StaySavvy and highlights Guestline as a PMS partner. Airbnb introduces flexible search to attract travelers, Booking.com introduces Inclusivity training program for accommodation providers to deliver more welcoming experiences to LGBTQ+ travelers.  Expedia revenue jumps in 2nd quarter driven by US hotel and vacation rental booking. And a sneak peek into the traveler mindset!

Enjoy the read!

Business travel resumes, hesitantly

Convention centers are reopening. Hotels and airlines report an uptick in bookings. But the rise in virus cases has tempered forecasts for a major recovery.

https://www.nytimes.com/2021/08/09/business/business-travel-hotels-airlines.html

eRevMax expands Partner Ecosystem with – TUI Group, Guestline and StaySavvy

With the travel industry moving towards a steady recovery, the initial demand build-up is coming from domestic tourism. Are you connected to the right channels and keeping them automatically updated with rates and availability on a regular basis? Choose from our wide network of partners and expand your hotel’s online visibility. Our featured partners for this week are TUI, Guestline & StaySavvy – connect to them today – https://lnkd.in/gX38MZPm

Airbnb tries flexible search to attract travelers

Rather than view Airbnb stays with specific dates, users can search for places with the promise of “weekend getaways” and choose the timing after.

https://www.adweek.com/performance-marketing/uncertain-world-airbnb-flexible-search/

Booking.com offers inclusivity training to accommodation providers

Program supports accommodation providers to deliver more inclusive and welcoming experiences for LGBTQ+ travelers.

https://travolution.com/news/travel-sectors/travel-agents/booking-com-offers-inclusivity-training-to-accommodation-providers

Expedia Group Q2 earnings driven by U.S. hotel and vacation rental bookings

Expedia Group saw its revenue increase more than 270% in the second quarter of this compared to the same period last year, from $566 million to more than $2.1 billion.

https://www.phocuswire.com/expedia-group-earnings-q2-2021

Travelers’ current mindset is high-end, high-spend

Luxury travelers don’t always travel during a pandemic. But when they do, they want to go big.

https://www.travelweekly.com/Luxury-Travel/Insights/Trends-in-luxury-travel-include-bucket-list-trips-private-experiences

Reach out to RateTiger for your hotel channel manager, rate shopper, booking engine, website development or revenue management consultancy requirements. We are happy to have a discussion to see how we can help you achieve your property’s occupancy and revenue goals – contact us today

 

eRevMax expands Partner Ecosystem with – TUI Group, Guestline and StaySavvy

Highlights introduction of Room – Rate Management feature

eRevMax is glad to introduce a new Product Feature called Room and Rate Management API through which you can create, update and delete room types or rate plans in different OTAs directly from your RateTiger dashboard.

With travel recovery gaining pace, it is imperative that hotels have a clear understanding of market. After over a year of closures and restricted travel, every hotelier needs to implement sales strategies that work best for their target market as well as for their local destinations. Hence it is important for hotels to know which channels and partners can bring maximum exposure to their property. Here are some of our technology and channel partners leading in their specific markets. Get in touch if you wish to connect to any of our 450+ hospitality technology as well as distribution channel / OTA partners.

TUI Group

Our newest channel partner TUI is one of the world’s leading tourism group. Headquartered in Germany, the group consists of tour operators, 1,600 travel agencies and over 400 hotels which are in major holiday destinations. TUI Group offers integrated services and unmatched holiday experience from a single platform for its 28 million customers in 180 regions. Expand your hotel distribution with TUI to attract more bookings and market share.

Guestline

Rexlynx PMS by Guestline is our featured partner for this edition. It provides independent hotels and small groups with the tools and insights and automates routine tasks, liberating your staff to focus on the guest. Fully configurable and PCI compliant, Rezlynx PMS is a mobile-friendly cloud-hosted solution that supports hotels or groups of any size. You can create and manage bookings for multiple properties, easily develop rate plans and apply region specific accounting rules, among various other relevant features. Contact us today to know more.

StaySavvy

One of the first booking platforms to focus on eco-conscious travel, StaySavvy is a new addition to the eRevMax Channel Ecosystem. StaySavvy promotes sustainable travel by helping reduce carbon footprint and rewarding guests for travelling in an eco-friendly way. 2% of every booking is allocated directly to an environmental initiative, such as tree planting or wildlife conservation. It is a revolutionary new room booking platform, generating social impact with every booking. Enlist with this channel to grow your domestic bookings and promote sustainable travel.

Are you looking to manage any new channel from your RateTiger platform? CONTACT US – https://www.erevmax.com/erevmax-contact.html

Industry round-up on Hotel Distribution and Technology News – W1, August 2021

Bhagini Icon premier Hotel India shares a strong recommendation for RateTiger Hotel Channel Manager, including a video testimonial – check it out in the first news piece below. Further on, we see strong recovery and gains by Booking.com as travel demand boosts in US and Europe, similar US trend data by STR. Shiji launched a Hotel Tech Distribution chart simplifying the landscape to showcase how hotels and guests interact with various technology at different levels of the booking process.  And finally a story showcasing how guest are coming back to hotels after a year of high demand for BnBs and alternative accommodation options.

Enjoy the read!

Indian Business Hotel recommends RateTiger for channel management

Bhagini Icon Premier, an upscale property in India has strongly recommended RateTiger for its hotel channel management capabilities and integrated connectivity platform. With RateTiger Channel Manager the hotel is saving their time daily through automated updates. Check out this video where Ramamurthy, Operations Manager at Bhagini Icon Premier hotel elaborates about his usage of RateTiger and why he strongly recommends it – https://lnkd.in/gCjeb-BK

Booking Holdings revenue triples on travel demand boost from U.S., Europe

Pandemic fears are driving people away from crowded hotels to alternative accommodations, with nearly one-fourth of the listings on Booking.com were for such accommodations at the end of the quarter.

https://www.reuters.com/business/booking-revenue-triples-travel-demand-boost-us-europe-2021-08-04/

STR: U.S. room rates reach all-time high

Historically, the middle weeks of July are the country’s highest occupancy weeks each year, and 2021 has been no different even as demand slows week to week.

https://str.com/press-release/str-us-hotel-results-week-ending-24-july

Hospitality Technology Distribution Chart 2021

The Hotel Technology Distribution Chart serves as a tool to help visualize the current hotel and hospitality technology landscape, how the various providers fit in, and their relationships with the hotel, the guest, and each other. RateTiger, a pioneer in Hotel Price Intelligence and Hotel Channel Management space, has been featured in this chart given the impact it makes in the industry through innovation, helping hotels maximize revenue on a daily basis. See the best providers in Hotel Tech Distribution space through this chart.

https://insights.shijigroup.com/introducing-shijis-hospitality-technology-distribution-chart-2021/

More travelers are looking at hotels again

After a year when consumers shifted to alternative properties like Airbnb and Vrbo homes, there is now evidence that they are returning to some of their old ways, according to the latest Trivago data.

https://www.barrons.com/articles/trivago-hotels-airbnb-travel-trends-51627940725

 

Reach out to RateTiger for your hotel channel manager, rate shopper, booking engine, website development or revenue management consultancy requirements. We are happy to have a discussion to see how we can help you achieve your property’s occupancy and revenue goals – contact us today https://goo.gl/3gKUJZ

 

 

 

 

 

 

The Week, That Was – July 2021 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

American Hotel Brand relies on RateTiger while on course to business recovery

US based hotel and real estate management company, Thy Collection, has improved revenue and occupancy for its properties leveraging eRevMax’s channel connectivity. Two of the properties under the Bel Air Hospitality brand are managing their online distribution with RateTiger and have benefitted with greater efficiency.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/july2021-erevmax-american-hotel-brand-relies-ratetiger-course-business-recovery.html

CWT on how the travel sector has reinvented itself

From bubble resorts, to the rise of work-cations and a new breed of sustainably conscious consumers, the travel landscape is almost unrecognizable from that of previous years.

https://news.mycwt.com/blog_posts/3-trends-shaping-the-future-of-travel-102207

Corporate travel is starting to recover

Hotels, airlines and TMCs are all reporting that there has been an increase in corporate discussions over the past few weeks, as executives are back on track for months of virtual meetings and video conferencing.

https://afegames.com/corporate-travel-rebound-signals-first-signs-of-recovery-in-decimated-sector/

Hotel CEOs on new travel trends

How traveler behavior has changed, and how hotel brands are responding to those changes. The New York University School of Professional Studies Jonathan M. Tisch Center of Hospitality recently held a CEO think tank exploring how strong leaders adapt to change.

https://www.travelagentcentral.com/your-business/hotel-ceos-new-travel-trends

Green Pass” COVID travel app smoothing travel for Europeans

Europe has started cutting some of the red tape limiting international travel with its own version of a COVID-19 “passport.”

https://www.cbsnews.com/news/covid-vaccine-passport-travel-europe-green-pass-app/

The Hotel Demand Pulse June 2021

In both the U.S. and Europe, COVID-19 cases have dropped to levels not seen since March 2020. These drops have resulted in strong demand growth in both regions. APAC has seen dramatic drops in cases as well since last month, but demand has not yet reacted with significant growth.

https://koddi.com/the-hotel-demand-pulse-june-2021/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

The Week, That Was – June 2021 Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

eRevMax report shows optimism and positive outlook within the European hospitality sector

European Hotels are excited about summer travel and are looking to drive business recovery. For the first time since Q1 2020 European hoteliers are showing a sense of optimism. eRevMax has been carrying out regular #surveys to monitor hotel sentiment and help shed light on how they are reacting to the new normal and the changing travel trends. Through this survey report, we present hotel business outlook, booking sources, distribution mix, travel recovery timelines among other parameters. Access the full report here – https://lnkd.in/g525Umf

Hotel marketing campaigns balance emotion and innovation

Messaging draws a deeper emotional bond to travel for viewers, while activations appear in the types of digital- and mobile-first environments that a wider range of people have adopted over the past 15 months.

https://www.marketingdive.com/news/hotel-brands-balance-emotional-appeals-marketing-innovation-as-travel-spig/602265/

Budget hotels set to benefit, according to GlobalData

The data and analytics company notes that, with less budget for travel but a strong desire to escape, many will turn to budget providers to satisfy their travel cravings.

https://www.globaldata.com/budget-hotels-set-benefit-increase-price-sensitive-travelers-says-globaldata/

Europe’s reopening: Where U.S. travel advisors are sending clients

Italy and Greece are currently the most sought-after destinations, with France following not far behind.

https://www.travelpulse.com/news/destinations/europes-reopening-heres-where-travel-advisors-are-sending-clients.html

Tripadvisor sharing activities travelers loved the most

Awards have been expanded across a dozen subcategories, reflecting activities that have been hot since the start of the pandemic. Whether travellers enjoy planning in advance, or waiting to see what’s nearby once they’re in-destination, Tripadvisor’s Things to Do Awards surface recommendations for all types of travellers, according to the best guides: other travellers who have been there and done that.

https://tripadvisor.mediaroom.com/press-releases?item=126568

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

Announcing our Preferred Connectivity Partner status with Expedia Group

RateTiger’s high-quality connection delivers business growth for hotels

RateTiger – eRevMax has been recognized as a 2021 Expedia Group Preferred Connectivity Partner. This recognition as a Preferred Connectivity Partner underscores RateTiger’s focus on building and maintaining a high-quality connection that empowers hotels to grow their businesses on the Expedia Group marketplace.

Preferred Connectivity Partners are high-value connectivity providers recognized for their advanced systems with a wide range of products and an excellent connection to Expedia Group. This designation is a result of RateTiger’s commitment to:

  • Enabling a wide range of tools and capabilities in the Expedia Group marketplace
  • Providing a quality Expedia Group connection with a reliable user experience
  • Ensuring a streamlined Expedia Group onboarding experience and high-quality support for properties
  • Maintaining a strong portfolio of high-performing properties on Expedia Group marketplace

We’re proud to provide a high-quality connection to our customers and empower them to perform their best on the Expedia Group marketplace.

eRevMax’s Channel Ecosystem (CES) offers two-way XML connections with leading global and regional sales channels for seamless connectivity. Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

 

The Week, That Was – June 2021 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

eRevMax attains Preferred Connectivity Partner status with Expedia Group

eRevMax, the leading hotel distribution technology provider, announced that it has been certified as the 2021 Expedia GroupTM Preferred Connectivity Partner. This recognition underscores eRevMax’s focus on building and maintaining a high-quality connection that empowers RateTiger customers to grow their businesses on the Expedia Group marketplace.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/june2021-erevmax-attains-preferred-connectivity-partner-status-expedia-group.html

US Hotels’ Memorial Day weekend tops 2019

U.S. hotels had more guests over Memorial Day weekend than at any other point during the pandemic, with 40% of all hotels reporting 90% occupancy or more, and those guests paid more for rooms than they did over the holiday weekend in 2019.

https://www.costar.com/article/891563165/us-hotels%E2%80%99-memorial-day-weekend-tops-2019

Futuristic technologies for safer travel

Whether from novelty or necessity, travel providers have adopted robots, drones and other technologies to make travel safer, more interesting and arguably better for consumers.

https://www.travelweekly.com/Articles/futuristic-technologies-for-safer-travel

eRevMax expands Partner Ecosystem with Tour10, Hotel Intelligence and Simplotel

Hotels looking to expand their online distribution for better visibility and improving room occupancy, contact us to know which travel sites can bring you more business. Consult our connectivity advisors to see a demo of RateTiger. To know more about these new partners, read more – https://lnkd.in/gN5PYXg

Guests expect hotel tech experience to be similar to how they use technology at home

More and more hotels are adopting internet of things technologies, which include smart speakers and thermostats accessed over a Wi-Fi network that many guests use at home.

https://www.costar.com/article/1834909468/industry-tech-group-gives-guidance-on-hotel-internet-of-things

Google’s guide to summer travel 2021

Google searches for “summer vacation” and “sunscreen” are seeing a major spike, and those are just a couple of the many interesting Google Trends emerging.

https://blog.google/products/flights-hotels/summer-guide-2021/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

eRevMax expands Partner Ecosystem with Tour10, Hotel Intelligence and Simplotel

With various companies opening their borders for vaccinated travellers, summer travel is expected to be strong and booking trends and hotel sentiment already reflect a sense of optimism. It is important for hotels to make sure they refresh their hotel description and listing travel sites and make their property visible on relevant OTAs and sell on channels that are bringing future bookings into their cities. eRevMax, the leader in hotel distribution technology, continues to partner with travel channels, booking engine providers and other tech companies to provide hotels with maximum connectivity options to choose from. RateTiger currently offers a network of over 450 deeply integrated global, regional, and local channels. Contact us to discuss how you can expand your distribution connectivity today.

Tour10

Headquartered in Spain, Tour 10 is an online wholesale travel agency with presence in 160 countries. The company works with over 180,000 properties worldwide to create magnificent vacation packages for its guests while taking care of all covid protocols. If you are looking to attract leisure travellers, you may want to consider adding Tour10 to your distribution mix. Contact us to know more.

Hotel Intelligence

France based booking engine provider, Hotel Intelligence is a newly integrated RateTiger partner and provides AI based solutions for hotels. The company helps increase hotel direct bookings by up to 10% through its simple and intuitive platform, that is flexible and reliable. Contact us today to know more about Hotel Intelligence.

Simplotel

India based Simplotel is currently powering over 2000 hotels worldwide with their booking engine and website solution. It helps hotels drive their direct business with OTA like features to increase website revenue. If you are looking to try a new booking engine or get a new website, contact us to know more about Simplotel.

Are you looking to manage any new tech partner or channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

 

The Week, That Was – June 2021 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on

eRevMax releases Q2 Hotel Sentiment results for European accommodation providers

Europe shows positive Hotel Sentiment for Q2 – Q3 2021. Our latest survey report reflects a sense of optimism for the first time since Covid19. The survey conducted for hoteliers in April – May 2021 reports high expectations in terms of occupancy and business growth. To know more about the trends, access the full report here: https://rb.gy/e6rvnq

Leisure travel likely to hit pre-COVID levels by next year

Leisure is probably going to hit 100% of pre-COVID levels by some point next year, and United Airlines is saying that they’re already seeing leisure fares match the prices people paid in pre-COVID times.

https://finance.yahoo.com/video/leisure-travel-likely-hit-100-181911057.html

Airbnb’s future is about ‘living,’ not just travel

Working from home trend is reshaping Airbnb’s business, as it spurred flexibility in terms of where and how people live or how long they stay in one place.

https://www.bloomberg.com/news/articles/2021-05-26/airbnb-s-future-according-to-ceo-brian-chesky-living-not-just-travel

The Importance of a Property Management System (PMS) in the Hotel Industry

With travel recovery steadily picking up pace, hotels are seeing encouraging signs with reservations starting to trickle in. Expanding hotel occupancy and online revenue will be one of the key focus for rest of the year and there will be an increased focus on inter-connectivity of systems and getting the distribution basics right. Does your Property Management System integrate to various other technology solutions you use today? Are you getting third party reservations delivered directly into your hotel system? Do you have a bird’s eye view of your inventory status at all times? Find out the key to a good Hotel PMS. Read more – https://lnkd.in/gq73Rs5

Google Hotels adds vacation rentals

Google is adding vacation rental listings to its Google Hotel platform, with both vacation rental and hotel options set to appear alongside each other in search results for a given destination.

https://searchengineland.com/348972-348972

Expedia launches huge deals promo

From June 8 to 12, travelers will be able to save up to 60% on hotels and activities for travel until the end of January 2022.

https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Expedia-post-pandemic-sales-blitz

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

The Importance of a Property Management System (PMS) in the Hotel Industry

Hotel Property Management Systems have come a long way to become one of the most essential technology tools for accommodation providers today. Simply put, a good PMS is considered the backbone for a hotel. Property management systems make it easier for coordinating the functions of the front office, guest management, sales, planning, and reporting. It allows property owners to manage front desk operations, rates and promotions, and customer loyalty data, consolidating the status of all hotel properties in one place.

Why every hotel needs a PMS and the benefits they can derive?

Guest Reservations

The most important benefit of a PMS is that it helps hotels to seamlessly manage guest reservations. An ideal PMS should allow a hotel to centralize all guest bookings in one place whether they are coming from third party channels. Brand.com or direct walk-ins. When all the reservations are reflected in one place, it becomes easier for the hotel staff to have access to up-to-date inventory information. It gives clarity to hotel employees to know which rooms are reserved and when, so they can manage operations accordingly.

Managing online third-party sales channels

Most PMSs work with various hotel channel managers, like RateTiger, to make it seamless for hotels to transfer rate and availability data to OTAs and get reservation delivery into the hotel system. Some PMSs offer in-built channel management functionality which allows hotels to offer better online reservation experience through a vast network of volume-producing online sales channels.

Revenue Management

Property management systems also helps hotels to manage revenue effectively.  It helps hoteliers to assess the performance of the property, using key performance indicators like ADR (average daily rate), RevPAR (revenue per available room) and GOPPAR (gross operating profit per available room). A good PMS also offers rate plan management where hotels can quickly create room type-rate plan combinations, which assists hoteliers to easily respond to changes in demand. These change in demand may occur due to seasonality, local events, and various other factors.

Front-desk Operations

A front-office module allows a front-desk manager to view and update room reservation status, manage guest check-ins, and process payments. Some property management systems offer integration into check-in kiosks or allow checking in or out via QR code. This module connects reservation, housekeeping, spa, activities, and guest relations management modules in a single environment.

Digital Check-In

With social distancing becoming the norm, digital or contactless check-in is a preference for many guests nowadays. The contactless technology allows guests to arrive, and then check-in using the mobile app on their phone, or by using a self-service check-in machine. The PMS can sync automatically, keeping check-in and occupancy information updated.

Guest Data Management

It is critical for hotels to collect and organize guest data to keep in touch with current and past customers during and after check-out. A CRM integrated with PMS can help the front desk and reservation team to collect all guest information from these sources, store guest data and have a database in an accessible format.  Advanced PMS also enables hotels to manage guest loyalty programs effectively.

Third Party Integrations

Hotels today need multiple technology solutions to manage their property efficiently. But the key challenge for hotels is that most technology solutions work in silo, and it becomes difficult for hotels to get a clear picture of how everything can work together. An integrated system helps hotels to have synchronized data essential for informed decision making. Hence it is important for a hotel PMS to have open API or option to integrate to other technology systems so that hotels can take benefit of it.

Reporting

Last but not the least, is reporting. Everyday hotel staff access many reports including guest data, reservation, booking pace and trends, channel performance and various other relevant metrics for business performance analysis. A good PMS provides quality reports with advanced analytics and insights in easy-to-use formats.

How to get started?

If you are looking for a good PMS, get in touch with us today. RateTiger works closely with all leading PMSs including Opera, Prologic First, IDS Next, WinHMS, ArabSoft, Cenium, Guestline, ePMS, Ezcloud, Hotelogix, HotSoft, Indra, Infor, Protel, Intimus, Mews, Oracle, Skyware, and Visual Matrix,  and we are happy to recommend you systems that work well in your region.

Further, if your property is looking for any technology solution individually or integrated on a platform – Hotel Channel Manager, CRS, Internet Booking Engine (IBE), Rate Shopper, GDS & Metasearch management, Website development, Business Analytics – please reach out to us for a ‘no-obligation’ demo today – https://www.erevmax.com/erevmax-contact.html