The Hospitality Revenue Management Community of BAHA organized an open workshop on 4th March 2011 at the Mint Hotel Tower of London.
The aim of this breakfast workshop was to bring together Revenue Managers and those connected to it, to discuss and debate current industry challenges in a way that was lively and participative, yet still challenging and educational.
One of the major challenges facing Revenue Management is the future ‘pipeline’ of talent. Hence the community invited a selection of RM students to give them a chance to interact with current professionals, build relationships with potential employers and gain valuable insight into the realities of the role.
There were 5 workshops held in parallel sessions, namely Long Term Impact of Price Slashing, Customer Relationship Tactics, Total Revenue Management, Centralization of RM and Market Segmentation. My colleague Stefan and I took part in the Total Revenue Management workshop and found it really interesting and worthwhile. We had a great discussion and stressed upon how selling efficiently online can help Revenue Managers achieve targets. We found the event to be a good opportunity to meet industry peers and like all BAHA initiatives, it was well organized.
Sunaina Jagtiani is Sales Manager – UK at eRevMax and is responsible for sales of RateTiger products in the region. She is based out of London and can be reached at email@example.com