Here is your weekly industry news round-up. Check out the short snippets here and follow below for more details.
- Hilton ranked 2nd in the list of the World’s 25 Best Workplaces by Fortune Magazine for the 7th year in a row.
- Amazon selects RoomIT as its Hotel Category Management Partner
- Directly targeting customer data, Booking Engine data points bring both direct and indirect bookings to hotels.
- To automate or not to automate? The hospitality industry’s dilemma continues.
- UK Hospitality Industry announced at a seminar at the London Marriott Hotel Grosvenor Square that it aims for Net Zero by 2040
- MakeMyTrip joins hands with Lohono Stays to accelerate the growth of luxury homestay segment in India.
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Enjoy the read!
Hilton: the only hospitality company to be rewarded for Best Workplace
Starting from 2016 when Hilton was first recognized as a “Great Workplace to Work”, Hilton has continued to build upon its strong workplace culture through an unwavering focus on creating an environment that’s inclusive, offers growth opportunities, is driven by purpose and allows team members to bring their best, most authentic selves to work. The hospitality company provides best-in-class benefits to both hourly and salaried team members.
Amazon partners with RoomIT for hotel service support
CWT today announces that its global hotel division RoomIt, has been selected by Amazon to provide comprehensive hotel category services support. This includes sourcing, booking and rate reshopping, whilst helping to increase compliance with hotel policy and optimize Amazon traveler satisfaction.
Using data points for hotel revenue maximization
Data from the booking engine essentially helps hoteliers understand market trends, analyze past experiences and give a competitive advantage of pricing strategy. It is a source of both direct and indirect revenue. Directly, the booking engine brings direct booking to your hotel saving you from the commission paid to 3rd parties like OTAs, GDS and metasearch. Indirectly, this data educates on customer behavior and booking patterns guiding you to strategize your marketing efforts in the right way.
Hotels struggle between automating or not automating staff service
Over the years hotels were sluggish in adopting to the automation process due to a lack of human touch. CVENT revealed that post-Covid over 56% of hospitality professionals anticipate that automation will be “extremely important” in 2022. What brings this sudden change?
UK hospitality industry to go net zero by 2040
Announced at a seminar at the London Marriott Hotel Grosvenor Square yesterday, the trade body’s new Sustainability Commitment sets out 10 pledges in four key areas – waste, supply chain, skills and biodiversity. The initiative forms part of a wider drive to help businesses, especially small and medium enterprises (SMEs), make hospitality a leader in sustainability.
MakeMyTrip and Lohono Stays together to expand luxury homestays in India
Vipul Prakash, COO, MakeMyTrip, said, “We have been steadily investing behind the homestay segment over the last couple of years and have emerged as the homestay hub with coverage in more than 1100 cities across the country. The attempt now, with Lohono Stays partnership, is to further accelerate the base of ultra-luxury segment in the homestay ecosystem. We have already seen initial wins with the current offer on Lohono Stays and expect it to grow in the future.”