Category: Hotel Channel Connectivity

RateTiger, a leader in online hotel distribution management tools and Utell Hotels & Resorts, the world’s largest provider of representation services for hotels, today announced a global partnership to deliver robust distribution, benchmarking, inventory and rate management tools to hotels.

Utell will integrate RateTiger’s services into Market Insight, its own suite of distribution management tools and technology. Market Insight comprises of the following components: MarketCompare, which helps hoteliers easily benchmark rates against direct competitors; MarketUpdate, an application that allows hotels to update rates, availability and restrictions across online distribution channels through one simple interface; and MarketManage, an enhanced combination of MarketCompare and MarketUpdate.

Ric Leutwyler, president, Utell stated: “In challenging economic times like these, it is critical for hoteliers to make the most of every revenue opportunity by knowing if their rates are competitive. Utell customers can combine the power of our global sales, marketing and distribution support with Market Insight’s real time competitive data and management tools to drive as much business as possible to their properties. Our mission is to help hotels compete more successfully and incorporating RateTiger’s expertise ensures that our hotel members have the latest products at their fingertips to help achieve a distinct competitive advantage.”

Market Insight will also offer hotels simple-to-use technology that builds on Utell’s already powerful distribution technology from Pegasus Solutions, according to Sascha Hausmann, RateTiger’s chief operating officer.

“Hoteliers are overwhelmed with what they need to do to stay competitive, which is why we’ve teamed with Utell to offer a ‘one-stop-solution’ to its members,” said Hausmann. “The integrated Market Insight tools allow hoteliers to streamline channel management and rate monitoring, empowering them to focus both time and budget on other issues that also need their attention.”

Utell Hotels & Resorts (which includes both the Utell and Unirez representation services) is committed to enabling nearly 11,000 hotels to compete globally. Market Insight is the latest initiative to help hotels members be more successful by providing a range of flexible packages that include access to full training and multilingual support.

Rate Tiger has integrated with leading hotel revenue management system provider, EasyRMS to help hoteliers streamline their channel management of online distribution sites.

Hotels using both systems will now be able to maximise online revenue through third party channels by having an automated process from rate calculation to rate distribution to travel websites. The integration allows the room rates calculated by EzRMS™ to be distributed across the web via the Rate Tiger product suites. This saves hotels having to enter data manually for each individual channel.

Rate Tiger’s integration with EzRMS™ will improve efficiency for hoteliers who need to allocate their room rates and inventory to online distribution channels. Further eliminating human error and making updates quicker and easier. The EzRMS™ system will work in real-time through Rate Tiger’s leading channel management software across multiple online distribution channels.

In order to make this ground breaking technology work a dedicated interface has been developed to handle the way room rates are allocated to the various market segments necessary for each hotel. This provides an even more holistic approach to revenue management.

“The ability to update quickly, efficiently and transparently to numerous internet channels is an essential solution to maximise investments in technology made by hoteliers,” says Clive Taylor, VP Operations at EasyRMS. “The solution assists hoteliers in any part of the world to ensure they have the right prices available to clients. We are very pleased to have developed and tested with Rate Tiger an interface that will ensure the conversion of EzRMS™ recommendations to online channels that our clients are mutually working with.”

“We recently established a dedicated Integration Team to develop close relationships with the industry’s leading revenue management solutions,” said Sascha Hausmann Chief Operating Officer, of Rate Tiger. “We take rates from the revenue management system and post them directly to sales channels. Removing time spent on manual update processes and the associated complexities of channel management allows revenue managers to sign up to many more channels because of the automated interface. We aim to help hoteliers make the most of their investments and maximise revenue from online distribution channels cutting costs and making systems more efficient and responsive to revenue strategy.”

The first hotelier to utilise the converged Rate Tiger and EzRMS™ interface is the NH Tropen Hotel, Amsterdam.

EzRMS™ is a further RMS to be successfully integrated into Rate Tiger’s portfolio providing the flexibility required for updating online channels.