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January 8, 2021January 8, 2021

The Week, That Was – January 2021 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Hoteliers expect group business to return in late 2021

Group business was nearly nonexistent in 2020, but hoteliers are preparing for its likely return in the latter part of 2021 and continued growth in 2022.

https://hotelnewsnow.com/Articles/306365/Hoteliers-expect-group-business-to-return-in-late-2021

The future of business travel

There is hope across society that what returns after the pandemic is a better version of what came before. Whether it’s cleaner planes, easier transfers, greater connectivity, or environmental friendliness, there is just the same hope for the future of business travel.

https://www.forbes.com/sites/adigaskell/2021/12/29/the-future-of-business-travel/?sh=4858827b2e09

Will a vaccine bring back leisure travel?

More than 20% of people said they would start planning a trip in January, and 45% saying they would be planning in the first quarter of 2021.

https://www.fueltravel.com/blog/fuel-covid-19-consumer-sentiment-study-volume-11/

Travel trends 2021: Many are seeking more international and luxury destinations.

With 2020 vacation budgets mostly untouched, some people now have extra money to spend.

https://www.marketwatch.com/story/travel-trends-for-2021-many-are-seeking-more-international-and-luxury-destinations-11609344430

TUI optimistic for 2021, expects “a largely normal summer.

Travel group TUI is hopeful about the summer season of 2021, as most European countries have started rolling out vaccines against the coronavirus.

https://nltimes.nl/2021/01/02/ceo-tui-optimistic-2021-expects-largely-normal-summer

Why it’s still the Roaring ‘20s for hotel revenue management

Today’s economic environment requires revenue managers to become broader leaders by demonstrating that revenue optimization is so much more than forecasting.

https://www.phocuswire.com/why-its-still-the-roaring-20s-for-hotel-revenue-management

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

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December 30, 2020

The Week, That Was – Dec 2020 Week 4

How tour operators are planning for travel in 2021

Not only have tour operators made changes for safety circumstances, but travelers will also have increased options to navigate a post-pandemic world with the help of guides and experts.

https://www.travelpulse.com/news/tour-operators/how-tour-operators-are-planning-for-travel-in-2021.html

Google’s travel search insights for 2021

Google searches show 100-percent growth for beaches and staycations and 200-percent growth for RV rentals, emphasizing the short-term trend of staycation and road trips and a boom for leisure markets.

https://americas.hsmai.org/insight/recovery-connections-customer-insights-for-the-new-year/

How we will travel in 2021

The big trends for 2021 travel are showing that we’re being more thoughtful about our future trips, with sustainability and wellness high on the list – here’s how globetrotting is set to change.

https://www.thejc.com/lifestyle/travel/travel-news/2021-travel-trends-news-1.510066

5 predictions for 2021

From the rebound of key hotel performance metrics to the potential return of group demand and international travel.

https://hotelnewsnow.com/Articles/306094/5-predictions-for-2021

Are we witnessing a re-distribution in travel?

There is much less demand for staying in hotels, where everyone has to share the same common spaces. Rural locations are also more popular than the urban destinations where the majority of demand used to be.

https://www.heraldscotland.com/business_hq/18953089.shifting-trends-travel-put-scots-tech-firm-course-growth/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

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December 18, 2020

The Week, That Was – Dec 2020 Week 3

eRevMax publishes Traveller Sentiment Survey

Hotel distribution technology leader, eRevMax, conducted a social media survey to gauge traveller sentiment and understand the key trends and considerations influencing travel decisions.

To read the full report, click here – https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/dec2020-erevmax-publishes-traveller-sentiment-survey.html

European destinations set to dominate in 2021

eRevMax channel partner eDreams ODIGEO says European destinations will dominate the most booked charts in 2021, according to its latest data.

https://www.travolution.com/articles/117715/european-destinations-set-to-dominate-in-2021-says-opodo-parent-edreams-odigeo

Understanding the modern hotel guest

The new guest experience doesn’t hinge entirely on health and safety features.

https://www.phocuswire.com/uncovering-and-understanding-modern-hotel-guest

Hoteliers, industry experts predict 2021 trends

From loyalty programs to tech to business travel, hotel industry experts discuss which trends and strategies will be more crucial than ever in the new year.

https://hotelnewsnow.com/Articles/305780/Hoteliers-industry-experts-predict-2021-trends

Airbnb – The profound power of a truly customer-centric brand

Airbnb doesn’t just exist within its industry, it defines the industry. How it got there, and what it does to keep that position provides a window into what today’s and tomorrow’s consumers expect from brands.

https://www.campaignasia.com/article/what-the-airbnb-ipo-teaches-us-about-the-value-of-brand/465572

Travel experts share their pandemic learnings

Booking.com ask industry partners to share their experiences of a year like no other – and offer up their hopes for 2021.

https://partner.booking.com/en-gb/click-magazine/six-travel-experts-share-their-pandemic-learnings

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

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December 11, 2020

The Week, That Was – Dec 2020 Week 2

Prologic First, Trivago and Atlantis join the eRevMax Partner Ecosystem

Domestic travel is driving recovery for hotel businesses across the globe. Are you getting your share of the room bookings? RateTiger provides real-time connectivity with 450+ channel and technology partners assisting hotels worldwide to increase revenue opportunities and streamline business processes. Choose from RateTiger’s wide network of partners and expand your hotel’s online visibility. https://www.erevmax.com/blog/index.php/2020/12/prologic-first-trivago-and-atlantis-join-the-erevmax-partner-ecosystem/

Google launches Hotel Insights tool

The Hotel Insights tool provides small and medium-sized businesses with extensive insights about the demand for hotel bookings from Google searches every day.

https://travelinsights.withgoogle.com/

Hotel Business Outlook for 2021 – Take this Short Survey

eRevMax is preparing to publish a collective Hotel Outlook Report for 2021. As a distribution connectivity provider, eRevMax has been interacting with hotels worldwide to help them strategize and find new demand sources in these difficult times. Please join this initiative and participate in a short survey to share your valuable response. https://forms.office.com/Pages/ResponsePage.aspx?id=wYQ5sTjBNkq2B3dI0fSKeSxWE_Rc8p5NgXDqbPjgRI1URjBRTUIyTzBHT0VFMEVUMTRHSzVZWjk5SS4u

How will Airbnb & Co. grow their rental inventory?

Industry leaders expect the spike in demand to continue and are now putting a focus on growing the supply of rental properties. The company calls individual hosts “the core of our host community” and says, “Historically, we have seen an increase in the number of, and revenue from, professional hosts on our platform.”

https://www.phocuswire.com/how-will-airbnb-vrbo-booking-others-grow-rental-inventory

Tripadvisor launches new trip designing platform

Called Reco, the service helps travelers plan vacation experiences that are handcrafted by trusted experts who build tailor-made itineraries featuring the best of what a destination has to offer.

https://tripadvisor.mediaroom.com/2020-12-08-Introducing-Reco-from-Tripadvisor-New-platform-matches-travelers-with-a-personal-Trip-Designer-to-simplify-vacation-planning

Sojern: COVID-19 Insights On Travel Impact, Asia Pacific – December.

The latest report analyses travel intent for Singapore, Australia and Hong Kong following the vaccine announcements, and looking into 2021.

https://www.sojern.com/blog/covid-19-insights-on-travel-impact-apac-december/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

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December 8, 2020

Prologic First, Trivago and Atlantis join the eRevMax Partner Ecosystem

As lockdown and social distancing restrictions start to ease across the globe, domestic tourism is set to play a vital role in the rebuilding of economies. Advance hotel bookings are steadily rising in some parts of the world. Travelers are focusing on staycations and regional travel. Various OTAs are working closely with hotels to ensure health and hygiene protocols are strictly followed. They are offering new packages and creating local campaigns to attract guests and help increase hotel reservations. Knowing the right channels that bring business to your city is a key and being connected to them is very important to increase your hotel’s presence online. Here are some of our technology and channel partners leading in their specific markets. Get in touch if you wish to connect to any of our 450+ partners.

Prologic FIRST

One of our long-standing technology partners, Prologic First is known for its smart solutions for the hospitality industry. Over 2000 hospitality businesses across 40 countries use Prologic First as a preferred technology vendor. Their lead product WISH PMS is an advanced, new generation Hotel Front Office Software that consolidates all hotel front desk functions into a single workplace. Prologic First provides WISH PMS to both multi-property and standalone clients. With its contactless features, hotel guests can update their profiles, acknowledge registration cards, view the folio, avail express checkout, settle their bills and give feedback from their phones. If you are looking for a PMS provider, get in touch with us today.

Trivago

Are you looking to attract leisure travelers? Trivago, the global hotel search engine, empowers more than 120 million travelers every month in their search for the ideal hotel. In total, trivago’s sites cover more than 2.5 million hotels and other types of accommodations in 190 countries. Connect to trivago today through RateTiger and boost your hotel’s visibility with trivago’s Rate Connect and advertise direct rates to millions of travelers. Get your property listed now to grow your domestic booking share.

Atlantis

Are you looking to increase your hotel’s direct bookings? Implement a smart booking engine on your brand website for a smooth booking experience for your guests. Atlantis Online Reservation System (ORS) provides hoteliers with multiple direct booking solutions, including reservations management and integration to popular PMSs. Atlantis marketplace provides $450 million in gross bookings every year. If you are looking to change your booking engine, contact us today.

Are you looking to manage any new tech partner or channel from your RateTiger platform? CONTACT US TODAY – https://www.erevmax.com/erevmax-contact.html

December 4, 2020

The Week, That Was – Dec 2020 Week 1

Sabre on planning beyond the pandemic

Sabre’s mindset now is to prepare the business for the period after the mechanics of the industry have started warming up once more over the course of the next 12 months.

https://www.phocuswire.com/Sabre-on-planning-for-2022-and-2021

Americans eager to travel in 2021

While the pandemic has induced more time spent at home than abroad, the flip side is that there’s greater opportunity for advertisers and travel brands to engage with potential audiences. 51% plan to travel for a vacation or business trip next year, according to new YouGov data.

https://today.yougov.com/topics/travel/articles-reports/2020/11/30/americans-eager-travel-2021

Charting the travel industry’s path to recovery

Tripadvisor traffic data and consumer survey analysis all point in the same direction: depending on the speed with which the development of a vaccine progresses, the journey to a sustained recovery for the global travel sector is likely to be prolonged. Tripadvisor and Phocuswright chart the shifting trends in traveler demand and behavior during 2020.

https://www.tripadvisor.com/Covid19WhitepaperNovember2020

Trip.com returns to profit as China travel rebounds

The company said its international business – which accounted for nearly 50% of revenue before the pandemic – will take more than a year to recover.

https://asia.nikkei.com/Business/Travel-Leisure/Trip.com-returns-to-profit-as-China-travel-rebounds

CWT on what matters in travel right now

Let everyone know that you’re open for business and have built the necessary resilience into your daily lives to ensure health & safety is paramount in everything you do.

https://news.mycwt.com/blog_posts/open-for-business-what-matters-in-travel-right-now-97328

Cvent: Seven ways to impress hotel guests and earn more business

From pre-stay to post, the way you communicate can mean the difference between a poor, average, and great stay.

https://www.cvent.com/en/blog/hospitality/impress-hotel-guests

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

November 27, 2020

The Week, That Was – Nov 2020 Week 4

The Hotel of Tomorrow Project: Five big ideas and the trends that drove them

A group of 325 hotel industry executives have been meeting since June to brainstorm hotel innovations. The global think tank called The Hotel of Tomorrow Project released its findings culled from 79 suggested ideas from 16 teams globally that were then shopped to 1000 industry executives for their input.

https://www.forbes.com/sites/lauriewerner/2020/09/24/you-may-soon-be-staying-in-this-futuristic-hotel/?sh=58106e8a7eca

The decline in Chinese tourists has hit the luxury sector

Large groups of Chinese visitors have become a pillar of the global tourism industry. Coronavirus has not only put paid to this enormous source of income for major cities and sights around the world, it is having a massive knock-on effect for the luxury goods business.

https://qrius.com/how-the-decline-in-chinese-tourists-around-the-world-has-hit-the-luxury-sector/

Hotel profitability up in most regions

Europe, Asia-Pacific and the Middle East all reported increasingly positive GOPPAR during the month of August, according to the latest HotStats data.

https://www.hotelmanagement.net/operate/hotstats-profitability-up-europe-middle-east-and-apac

How travel booking behavior has changed

While consumer behavior is influenced by regional responses to the virus, there are some distinct trends that have emerged throughout the course of this year.

https://koddi.com/how-travel-booking-behavior-has-changed-due-to-covid-19/

Booking.com: Flexible policies are in higher demand

Half of travelers would book a trip if it allowed for free cancellation. One-third said they would book if they could reschedule for free.

https://partner.booking.com/en-gb/click-magazine/emerging-traveller-trends-and-behaviours-revealed

UK: Travel companies flogging super cheap holidays for 2021

Desperate tour operators in the UK have slashed prices for next year not only to allow travelers to book ahead or to change their current bookings but also to recoup lost earnings for this year.

https://www.thesun.co.uk/travel/12729058/cheap-holidays-benidorm-majorca-2021-deals/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

November 26, 2020November 26, 2020

Travel Tech EMEA Day 4 – Operations – Automation vs Human touch: the impact on operation and customer experience

Hospitality, by definition, is the relation between the guest and the host. Since the very beginning, guest engagement is determined by human interaction. Even with the growing popularity of automation, the key differentiation between a good hotel and a great one has been the human intervention. All that has changed now.

If automation was one of the considerations for hoteliers in the beginning of the year, it has become the top most priority now. Covid-19 has been the biggest disruptor in modern times with guest behaviour and preference gone for a radical shift. Social distancing and minimal contact have become the norm forcing hotels to look beyond human-centric service and embrace automation.

If the smiling front desk and house-keeping staff were a key contributor to guest satisfaction, in the post-Covid world, the expectation is self-check-in and robot cleaning with personalized service in place. As hotels readjust their operations to minimize touch points, striking a balance between automation and human touch has become the biggest challenge now.

In today’s session at Travel Tech EMEA, Vinicius Geraldo of HS LATAM is joined by Neha Ginoria of eRevMax to discuss with industry experts – Neil James of ReviewPro, Felix Said of myHotel, Erik Tengen of Oaky, Chris Alexadre of GuestRevu, Amit Rahav of HyperGuest regarding Automation and impact on hotel operations and customer experience. Join us – register now – https://register.gotowebinar.com/register/6930318956520107533

November 20, 2020

The Week, That Was – Nov 2020 Week 3

Mexico’s hotel industry gain momentum, as per eRevMax report

Mexico was among the first LATAM countries to reopen travel back in June, and since then it has been leading the travel recovery with easy entry requirements and extra safety measures taken by the government being cited as a case study on doing things right. The certification to showcase the government’s seriousness is clearly paying dividends with advance bookings now reaching 76% of pre-Covid level for our partner Mexican hotels.

Read the full report- https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/nov2020-erevmax-mexico-hotel-industry-gain-momentum.html

Tripadvisor on latest travel trends and top recovering destinations

Two-thirds of consumers surveyed say the ability to avoid crowded places when traveling is now a more important factor in their choice of destination than it was pre-pandemic.

https://www.tripadvisor.com/Covid19WhitepaperNovember2020

NH Hotel Group launches new digital platform.

eRevMax’s client NH Group launches The ‘Mobile Guest Service’ allows customers to use a mobile device to order room service, make spa, gym and restaurant reservations, request extra amenities, and order products from a ‘virtual minibar’.

https://www.businesstraveller.com/business-travel/2020/11/14/nh-hotel-group-launches-new-digital-platform/

Booking.com launching minimum cleanliness standards for short-term rentals

Company taking giant step toward guaranteeing quality stays in home rentals. The phased initiative will require rental managers and homeowners to maintain a Minimum Cleanliness Score of 6 out of 10 in order to remain on the platform.

https://vrmintel.com/booking-com-affirms-commitment-to-quality-with-minimum-cleanliness-score-requirement

“Perfect timing” – travel industry reacts to Airbnb’s IPO filing.

Airbnb surprised many in the travel industry when it announced its intent to list on the public markets earlier this year despite a crisis year for the travel industry. Though the home-share giant stated in 2019 that it would, in fact, file for its IPO in 2020, the pandemic upended plans for nearly every business around the globe.

https://www.phocuswire.com/travel-industry-reacts-to-airbnb-ipo-filing

Trivago preparing for a long-term shift in travel patterns.

While the perception will be much more positive towards travel, people at first will probably feel safer to travel within their regions than on long-haul flights, the company says.

https://www.barrons.com/articles/travel-wont-go-back-to-normal-even-after-a-vaccine-top-exec-says-51605522600

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

November 6, 2020November 6, 2020

The Week, That Was – Nov 2020 Week 1

5 things to look for when switching your Booking Engine

Whether you have a small hotel in a quiet town or an independent boutique hotel or managing hotel chains in some of the best destinations across the world, you have to show your presence through your website. Know some important factors that hotels need to take into account when switching their booking engine

https://www.erevmax.com/blog/index.php/2020/11/5-things-to-look-for-when-switching-your-booking-engine/

The five emerging trip types of 2021, according to Booking.com

The impact of the pandemic is changing not just our choice of destination but also the type of trips we’re most likely to take in the coming year. Booking.com’s new research reveals the five emerging trip types for 2021 to motivate and inspire travelers to take a trip (or five) to best fit their newfound travel preferences.

https://globalnews.booking.com/the-five-emerging-trip-types-of-2021/

A reset in hotel bookings is happening right now

For the first time in recent history, the travel industry is learning how to start a new. While a lot remains unknown, what is evident is that the new behaviors and preferences of today’s traveler are likely to linger, if not become permanent changes for some.

https://www.phocuswire.com/a-reset-in-hotel-bookings-is-happening-right-now

Winding Tree, Skyware Hospitality Solutions and Veturis Travel join the eRevMax Partner Ecosystem

Staycations are now popular in and around, hotels are now giving lucrative packages and deals to the customers. Domestic tourism is expanding rapidly with the dominance of last-minute bookings. Various OTAs have launched multiple programs to help hotels attract more guests as well as offer a safe and clean stay environment. Knowing the right channels that bring business to your city is a key and being connected to them is very important to increase your hotel’s presence online.

https://www.erevmax.com/blog/index.php/2020/11/winding-tree-skyware-hospitality-solutions-and-veturis-travel-join-the-erevmax-partner-ecosystem/

Trivago hopes for travel recovery in mid-2021

Reporting third quarter 2020 results the hotel metasearch company says increases over that period were driven by nearby trips to nature spots in “developed Europe.” The company is launching a local travel discovery product in core markets.

https://www.phocuswire.com/trivago-q3-2020-soft-demand

How the US election might determine the future of travel

When demand is back to normal, the real bottleneck will be airport infrastructure. With the travel industry decimated by Covid-19, the presidential response could determine whether the industry revives or is crushed beyond repair.

https://edition.cnn.com/travel/article/us-election-2020-trump-biden-travel/index.html

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!