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The Week, That Was – July 2020 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

How to master the new normal in travel

When restrictions lift, many of us will hesitate before booking a flight and travel for business may never recover. Demand for flights and accommodation will drop. Travel will become more expensive, less convenient and less frequent.

https://www.gq-magazine.co.uk/lifestyle/article/travel-after-coronavirus

Booking.com introduces safety feature for accommodation partners

The new feature will allow accommodation partners to select different health and safety measures they are taking in areas such as hygiene, sanitisation, social distancing, and food safety among others.

https://www.businesstraveller.com/business-travel/2020/07/06/booking-com-introduces-safety-feature-for-accommodation-partners/

WinqBid, NexusTours and Travelcircus join the eRevMax Channel Ecosystem

As hoteliers, are you ready to tap into domestic travel market? Are you connected to the right channels and keeping them automatically updated with rates and availability on a regular basis? If not reach out to us for your connectivity needs to make the most of your online revenue – https://lnkd.in/gQHnJ7v

Expedia’s Melissa Maher talks recovery in travel, partnership with hotels

The company has a large recovery plan in place after carrying out research with 10,000 hotel partners, asking them what they want to see from a recovery standpoint, and built a whole program around that.

https://www.webintravel.com/expedias-melissa-maher-talks-recovery-in-travel-partnership-with-hotel-partners-diversity-inclusion-and-more/

CitizenM’s guest app facilitates contactless travel

The launch of its guest-facing app, which has been in development for years, has helped the group to create a contactless experience amid the pandemic.

https://www.hotelnewsnow.com/Articles/303449/CitizenMs-guest-app-facilitates-contactless-travel

Digital tools help answer hotel guests’ post-COVID questions

Guest behavior is changing rapidly in response to COVID-19. Fortunately, digital tools help us understand and respond to those changes in real time.

https://www.hotelnewsnow.com/Articles/303437/Digital-tools-help-answer-guests-post-COVID-questions

How hoteliers should handle data privacy in a pandemic

The hospitality industry has been collecting guests’ and employees’ personal information for years now, but as hoteliers consider collecting health information, they need to know how to do it properly.

https://www.hotelnewsnow.com/Articles/303447/How-hoteliers-should-handle-data-privacy-in-a-pandemic

France Tourism: Inside the $20 billion fight to save a battered industry

As the pandemic recedes in much of Europe, the country that loves to boast about being the most visited nation is serving as a microcosm for how the tourism industry hopes to recover and reinvent itself.

https://www.forbes.com/sites/chrisobrien/2020/07/06/france-tourism-inside-20-billion-fight-save-battered-industry/#4c4f1634732c

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

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WinqBid, NexusTours and Travelcircus join the eRevMax Channel Ecosystem

With domestic travel on the rise, it is important for hotels to focus on channels that can help them get more business. The ground rule of working with any distribution/sales channel is to ensure that you keep your hotel listing up-to-date to give a true picture to the guests. Knowing the right channels that bring business to your city is a key and being connected to them is very important to increase your hotel’s presence online.  Here are some of our newly connected channel partners leading in their specific markets. Get in touch with us if you wish to connect with these channels or any of our 400+ distribution channel network.

Winqbid

Are you looking for new ways of generating bookings? Our newest demand partner – Winqbid offers a mobile-first platform with innovative live auction-style booking process. It provides a curated customer demand alert feature where guests can win a last-minute stay at a great deal or compete for a premium room when everything’s sold out.

Winqbid invites you to join its special Covid-19 Heroes Appreciation Program to offer much needed Rewards & Recognition to health care workers and emergency first responders. Through this program, you can offer a free room night to first responders, which in turn may lead to paid bookings if the guest chooses to book multiple room nights.

RateTiger Introductory Offer: Sign up today and get commission free auctions for three months and a year of discounted rates thereafter. Contact us now – marketing@erevmax.com

NexusTours

Looking to expand into the Caribbean market and get your brand in front of a qualified audience? Connect to NexusTours, one of the leading Destination Management Company in the Caribbean, Central and North America with presence in more than 58 destinations. Its catalog includes more than 16,000 hotel and tourist accommodation options, airport and local transfers as well as 7,500+ activities, adapted to the needs of all types of travelers. Contact us today to know more about this channel.

Travelcircus

With increasing focus on domestic travel and staycations, we are happy to present our new partner Travelcircus – they specialize in weekend getaways, exciting city trips and luxurious but affordable wellness holidays in Germany & Europe. By combining 4 and 5 star hotels with hotel services and popular attractions, Travelcircus creates unique packages at attractive prices. The channel has catered to more than 700,000 travelers from 20 different countries. Enlist with this channel to grow your online booking revenue.

Are you looking to manage any new channel from your RateTiger powered by LiveOS platform? CONTACT US – https://www.erevmax.com/erevmax-contact.html

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The Week, That Was – July 2020 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

WinqBid partners with eRevMax to make its hotel booking app available to hoteliers worldwide

WinqBid has launched a special Covid-19 Heroes Appreciation Program wherein they bring hotels the opportunity to offer much needed Rewards & Recognition to health care workers and emergency first responders. Through this program, RateTiger hotels can participate and offer a free room night to first responders, which in turn may lead to paid bookings if the guest chooses to book multiple room nights.

https://www.erevmax.com/ratetiger-news/ratetiger-news-archive/june2020-erevmax-winqbid-partners-with-erevmax.html

Bloomberg invited Airbnb, Carnival and Leading Hotels of the World to discuss what’s next

Will the world start traveling again at the same pace, or will businesses discover the merits of virtual convening? Will the sharing economy ever fully recover?

Watch the video – https://www.bloomberg.com/news/videos/2020-07-01/grounded-the-future-of-travel-video

Southeast Asia to become preferred destination for Chinese travelers in 2021.

With IATA not expecting air travel to return to pre-COVID-19 levels until 2023, China looks to extend its dominance over Thailand’s and Bali’s tourism market.

https://asia.nikkei.com/Business/Travel-Leisure/Can-soaring-Chinese-arrivals-save-Bali-s-tourism-market

Rebuilding Hospitality for the New World

With reopening of travel, it is important that we ensure ways and means to keep employees and guests safe. This blog post sets out a plan for hoteliers to help them rebuild their business and attract more travellers.

https://www.erevmax.com/blog/index.php/2020/07/rebuilding-hospitality-for-the-new-world/

Facebook study shows how social media may influence our vacation behavior

Facebook scientists want to know more about what vacation snaps could reveal about travel behavior and the world’s most popular locations – and they’ve trained an A.I. trained on some 58,000 geo-tagged photos to help do so.

https://www.digitaltrends.com/news/facebook-study-vacation-images/

 Travel agents cautious of selling summer 2020.

Agents are taking a cautious approach to selling holidays this summer, with some refusing new bookings until there is more clarity on travel corridors and in-resort operations.

https://travelweekly.co.uk/articles/376944/travel-agents-cautious-of-selling-summer-2020

Phishing attack targets hospitality industry.

With close to 100,000 customers worldwide between Mailgun and SendGrid, it’s no surprise that attackers would setup a fake login attack campaign targeting customers (and likely those that aren’t customers but could be susceptible to social engineering).

https://ironscales.com/blog/Fake-Login-Attack-Spoof-Two-Leading-Email-Delivery-Service-Providers/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

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Rebuilding Hospitality for the New World

The travel and hospitality industry globally has faced unprecedented impact due to the coronavirus pandemic which has adversely affected hotel revenue, occupancy and ADR.  Hotel industry is going to see many changes after Covid 19. Now it’s time for hoteliers to work on various strategies, how the industry can move towards profitability.

Few significant steps, hoteliers can take for their staff and guests:

Contactless technology – Adoption of smart technology such as face recognition and digital key

Strict Cleaning Protocols– Self-cleaning rooms, deep sanitization routine, providing masks and sanitizers to all guests

Intelligent Benchmarking – Real-time pricing intelligence to properly capitalize on demand

Focus on Profit –  Hoteliers now need to focus on their operational health. During this slowdown it is easy to see how RevPar are actually are. As now cash flow is less, it is important for hoteliers to know the money flowing in bottom line. So it’s time to use complete metrics like gross operating profit per available room (GOPPAR), to benchmark performance like how your hotel really makes and how much money you’re putting into operation.

Integrated System – Integrated revenue management, distribution and reservation system

Focus On Domestic – Staycations, drive-ins and domestic travel is the new hot. Soft sell offerings like welcoming pets, live music,  small meeting spaces, private rooms, suites, or private sauna/spa facilities to attract local travelers.

Knowing your new source markets in the post COVID world – Monitor the travel advisory to identify source markets hoteliers can tap as soon as recovery begins.

Create Long Stay Package – Short international trips to be replaced with longer in-country stays, since the increase in remote working allows more people to work from anywhere.

Shortened Booking Window – As the booking window gets shortened, hotels need to attract early bookers with more incentives and flexibilities.

Healthy Distribution Mix – Spread your inventory across multiple channels to capitalize on different demand sources – focus on regional OTAs and Metasearch sites along with brand website and offline source.

Along with these hoteliers need to analyse the data and be prepared to reallocate their budget and find creative ways to serve the needs of their local customers and communities.

Hotels should target the right OTAs and need to do strong planning to acquire guests.  Relying on only one channel can be much more challenging to bounce back than the ones that have a healthy distribution mix, including direct solutions like metasearch and website as well as indirect solutions like Online Travel Agencies (OTAs).

Considered one of the best hotel channel manager in the market, RateTiger is integrated with more than 400 OTAs and working closely with 9000 hotels globally. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger , LiveOS and AgentX101 . Here is a list of partners we connect to – https://www.erevmax.com/erevmax/erevmax-partners-details.html

We would like to be of assistance to suggest new ways & means of increasing online & offline business for your property. Let’s work together to rebuild travel and help each other earn more business. Connect with us for your connectivity needs to make the most of hotel online revenue- https://www.erevmax.com/erevmax-contact.htmls

 

 

 

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The Week, That Was – June 2020 Week 4

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Hotel recovery can only go so far without group bookings

Group business and convention travel do more than contribute to a hotel’s occupancy and revenue per room figures. These types of bookings also fuel profitability in an array of revenue streams and amenities at a property.

https://news.yahoo.com/convention-plateau-hotel-recovery-only-120035108.html

UK’s hotels and restaurants will reopen on July 4

Hotels, holiday apartments, caravan parks and campsites will be allowed to operate, as long as shared facilities are kept clean.

https://www.telegraph.co.uk/news/2020/06/23/travel-news-air-bridges-uk-quarantine-portugal-spain-greece/

Inviting hoteliers to share their opinions for Hotel Sentiment Survey

The travel and hospitality industry globally have faced unprecedented impact due to the coronavirus pandemic which has adversely affected hotel revenue, occupancy and ADR. eRevMax is conducting a short survey to understand the challenges you and your business are facing. The survey results will be published and made available to all participants, and will provide a reflection of the hotel sentiment and an understanding of where we are moving as an industry. Share your valuable inputs through this 2-min survey –

https://www.surveymonkey.com/r/hotelsentimentsurvey2020

Knowing your hotel channel manager in the post COVID world

With the easing of lockdown in many parts of the world, travel and hospitality businesses are starting to open up. As more people start to venture out, hotels need to be ready to attract these travelers. As per recent reports, travel related online searches are picking up. With the shortening of booking windows and increase in domestic short haul holiday bookings, hoteliers need to have their distribution strategies in place. The need of the hour is to connect to the right channels and manage them effectively.

Find out how your channel manager and connectivity provider plays a key role in current circumstances – https://lnkd.in/dBdn7vT

Pricing tactics vary by sector as consumers return to travel

As the travel industry slowly and erratically reopens, some airlines and hotels, as expected, have begun slashing rates to lure travelers back to their struggling businesses.

https://www.travelweekly.com/Travel-News/Tour-Operators/Pricing-tactics-vary-by-sector-as-consumers-return-to-travel

 Trip.com joins Google to launch Travel Trends Report.

The report provides a detailed snapshot of how consumers are responding to the evolving dynamics within the travel industry, as well as the expected trends for travel over the coming months.

https://www.prnewswire.com/news-releases/tripcom-group-joins-google-to-launch-travel-trends-report-301081707.html

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

 

 

 

 

 

 

 

 

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Knowing your hotel channel manager in the post COVID world

Covid19 has changed the travel industry. With travel going south, hotel industry is being forced to make adjustments in the wake of plummeting occupancy. Facing an unprecedented crisis, hotels of all sizes across the world are desperately rethinking strategies as they plan to recover and rebuild.

Even as cost cutting becomes norm and investment on technology infrastructure is being scrutinized, technology is going to emerge as a hotelier’s trusted best friend when it comes to optimizing operational efficiency.

As travel slowly opens, the initial demand build-up is expected to come from local and domestic travel. This trend is being witnessed in markets like China where hotel occupancy is driven by staycation, drive-in and local travelers. Markets which have been dependent on international travelers are expected to take longer to recover than one with stronger domestic base.

This is the time for hoteliers to evaluate their online distribution mix. According to a recent report by Sojern, hotel bookings to Abu Dhabi within a 48km radius accounted for 77 percent of all bookings in April and domestic travel from Dubai accounted for 91 percent of searches and bookings within the same radius.

It is important to capitalize on the local channels. Hotels need to monitor their production data and upcoming booking trends to identify the more profitable channels. Effective channel management can assist hoteliers with both issues – by increasing visibility and allowing for variable rate changes between seasons.

The challenge for many hoteliers in managing these channels is to ensure accurate rates and inventory allocation to optimize each channel to increase sales and maximize revenue. It is necessary to have an effective hotel channel manager for every property. Proper channel management also needs a pooled inventory model. Pooled inventory makes sure that hotel rooms are simultaneously promoted across every channel with no concern of overbooking. It is now time to focus on strategies rather than updating channels. Along with finding out the right vendor for your distribution management, always check whether the provider is PCI and GDPR compliant.

Take complete control of your revenue and channel management strategy to control distribution costs and drive more direct bookings. Considered one of the best hotel channel manager in the market, RateTiger is integrated with more than 400 OTAs and working closely with 9000 hotels globally. It is the connectivity partner of choice for large hotel groups, mid-scale chains as well as independent properties in both luxury and budget segment worldwide providing solutions through its core product brands – RateTiger , LiveOS and AgentX101.

Connect with us for your connectivity needs to make the most of hotel online revenue- https://goo.gl/3gKUJZ

 

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The Week, That Was – June 2020 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Moving the distribution landscape beyond ‘hotel room only distribution.

Total distribution will allow hospitality brands to enhance the full guest journey, while providing more unique and customized experiences for their first-time and repeat visitors, and in turn, capture brand loyalty to improve their bottom line.

https://www.hospitalitynet.org/opinion/4099189.html

The future of hotel design after coronavirus, according to hospitality architects.

Hotel designers are reworking existing projects and starting new ones with a focus on social distancing and contact-free systems. Expect fundamental changes to hotels’ meeting spaces, lobbies, guest rooms, and food and beverage options.

https://www.businessinsider.com/future-of-hotel-design-after-coronavirus-hospitality-architects-2020-6?international=true&r=US&IR=T

Analysis by McKinsey and trivago: Corona is changing German travel habits

New data by hotel price comparison site trivago shows that Germans are avoiding long-distance trips this year.

https://www.globenewswire.com/news-release/2020/06/16/2048493/0/en/Analysis-by-McKinsey-and-trivago-Corona-is-changing-German-travel-habits.html

Travel corridors offer path to Europe’s rebound

Confidence in a recovery is growing among European hoteliers due to lockdowns being lifted and travel corridors being established between member nations and even some non-European destinations.

https://hotelnewsnow.com/Articles/303131/Travel-corridors-offer-path-to-Europes-rebound

Google: Travel-related searches are slowly increasing again.

Using Google search data, a Joint Research Centre team has created a set of indicators to analyze how the worries of EU citizens change as the coronavirus pandemic evolves.

https://medicalxpress.com/news/2020-06-google-insights-eu-citizens-coronavirus.html

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

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The Week, That Was – June 2020 Week 2

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Hospitality experts organize Fireside Chat to discuss Reopening of Travel and New Strategies

With experts from across 4 countries, this one’s going to be interesting. Join the conversation on Tuesday 16 June 2020 to hear from hoteliers on their reopening strategies and how technology can support them. Register today – https://lnkd.in/gFZvUwi

TripAdvisor study outlines five-stage hospitality recovery

TripAdvisor’s latest study, “Beyond COVID-19: The Road to Recovery for the Travel Industry,” outlines a five-stage recovery for the travel and hospitality industry: Decline, Plateau, Emerge, Domestic Travel, and finally, a return to International Travel.

http://ir.tripadvisor.com/news-releases/news-release-details/tourism-during-covid-19-tripadvisor-releases-findings-staged

Hotel Guest Expectations in the time of COVID-19

For a traveler, a hotel room is like a home away from home. The one main exception however is that hundreds of strangers would have used that hotel room in the past. Hence maintaining cleanliness is very important in the hospitality industry, but with the spread of COVID-19, in which it is said that the virus can live on surfaces for a few hours to days, proper sanitization of guest rooms has become paramount.

https://www.erevmax.com/blog/index.php/2020/04/hotel-guest-expectations-in-the-time-of-covid-19/

What does ‘travel freely’ mean in the new era?

Travel, the luxury most of us took for granted up until March, has never felt more needed, with many of us desperate to swap the four walls that kept us safe in isolation for the white-washed stone of a Spanish villa. But from self-cleaning hotel rooms to temperature checks at airports, what will holidays actually look like post-coronavirus lockdown?

https://www.cosmopolitan.com/uk/entertainment/travel/a32809787/travel-holidays-after-coronavirus-lockdown/

 Transparency key to provide service to future tourists.

Transparency will be the key to provide service to the future tourists. During this COVID-19 pandemic, many aspects of future travels have been labelled as ‘uncertain’. Intermediaries offering more information and clearer policies will indisputably be at an advantage in terms of restoring consumer confidence, says GlobalData, a leading data and analytics company.

https://www.globaldata.com/travel-intermediaries-need-to-increase-transparency-to-restore-consumer-confidence-says-globaldata/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

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The Week, That Was – June 2020 Week 1

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

45% of Chinese willing to travel overseas.

A recent PATA survey found that 60% of Chinese intend to travel in 2020 and 45% are willing to travel abroad.

http://www.tradearabia.com/news/TTN_368536.html

Japan considering a travel bubble for overseas business travelers.

The country plans on prioritising entry for business people from China, South Korea, Australia and, surprisingly, the US to help boost the economy.

https://www.timeout.com/tokyo/news/japan-is-considering-a-travel-bubble-for-overseas-business-people-and-tourists-060120

HUC offers software development, project management and other services

Whether it is through short term projects or one-off development requirements, HUC offers a ready pool of skilled resources that can get your project up and running at the earliest. Contact with your requirements today on marketing@hospitalityunited.com.

https://www.hospitalityunited.club/information-hub/

HSMAI: Revenue management experts discuss strategy.

Revenue Managers, System Operators and Data Scientists share their perspectives on how to best prepare for the recovery.

https://www.youtube.com/watch?v=-w5_LiGspKw&feature=youtu.be

US hotels win backing for ‘Stay Safe’ reopening

The Global Business Travel Association called on hotels to discuss the opportunities for collaboration and a joined-up approach to the recovery period, as properties around the world look to reopen and start welcoming guests.

https://www.travelweekly.co.uk/articles/373215/us-hotels-win-backing-for-stay-safe-reopening

How Travel Has Changed Since The Pandemic — And How It Should Change

The travel industry’s recent changes may have saved their businesses for now, but adjusting a few refund policies and cleaning rooms more thoroughly has not ensured their long-term survival.

https://www.forbes.com/sites/christopherelliott/2020/05/31/how-travel-has-changed-since-the-pandemic—and-how-it-should-change/#8024d384d641

How do you know if your hotel room is really clean amid coronavirus?

It’s almost impossible to find a hotel that hasn’t introduced a new sanitation program, promising its rooms are squeaky clean and will be coronavirus-free. How do you know if your hotel room is really clean?

https://www.usatoday.com/story/travel/hotels/2020/05/29/hotel-rooms-during-coronavirus-pandemic-how-know-if-theyre-clean/5275952002/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!

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The Week, That Was – March 2020 Week 3

In five minutes or less, keep track of the most important news of the week, curated just for you. We present to you hand – picked news on latest industry perspectives and some general updates. Read on!!

Webinar: Path to Recovery for Travel Businesses – United We Can

The ultimate extent and duration of the COVID19 outbreak is still unknown – what steps can we as travel businesses be taking to weather the storm? HospitalityUnited.Club invites industry leaders to join us for a Webinar to discuss best practices and new strategies to help your business stay buoyant and come out stronger with a defined path to recovery.

REGISTER NOW: https://lnkd.in/fPucm5J

The coronavirus crisis is making travel cheaper

Fifty-five percent of American travelers have canceled upcoming travel plans, primarily through May. Travel deals are emerging amid the chaos of the global coronavirus outbreak. Many people are probably wondering if now is the right time to buy, whether for an out-of-town jaunt or a big summer vacation.

https://www.cnbc.com/2020/03/17/heres-why-you-should-resist-the-urge-to-grab-cheap-travel-deals.html

UK: Empty hotels will be turned into makeshift hospitals

BRITAIN’s empty hotels will be turned into makeshift hospitals and operating theatres will be transformed into wards to help the NHS cope with the coronavirus.

https://www.thesun.co.uk/news/11177679/coronavirus-britains-empty-hotels-will-be-turned-into-makeshift-hospitals-to-help-nhs-cope/

Travel industry slashes ad spending in half amid coronavirus

Marketers need to be prepared for the possibility that demand for travel-related services might snap back as the traditionally busy summer travel season gets under way from mid-June through August.

https://www.marketingdive.com/news/travel-industry-slashes-ad-spending-in-half-amid-coronavirus/574257/

OTAs overwhelmed by Coronavirus cancellations

The entire travel industry is struggling to keep up with a wave of cancellations related to coronavirus. But OTAs are hit especially hard. As hotels tell their customers they can’t help process cancellations, sending them right back to the OTA they booked with, both Expedia’s and Booking.com’s customer service is nearly impossible to reach.

https://edition.cnn.com/travel/article/third-party-booking-sites-coronavirus/index.html

Sojern: Insights on COVID-19 travel impact

With more than 127,000 infected as of March 12th, COVID-19 is having and will continue to have a significant impact on many industries. The travel industry is no exception, and in fact, maybe the hardest hit as hotel bookings drop and airline ticket sales take a plunge.

Download Sojern’s latest COVID-19 travel insights – https://www.sojern.com/blog/covid-19-insights-on-travel-impact/

Reach out to us for your connectivity needs to make the most of your online revenue- https://goo.gl/3gKUJZ

Thanks and have a good day!