Dubai based Golden Tulip Media Hotel, has recommended eRevMax distribution solutions for smooth and seamless connectivity with all its online sales channels. The property, which has been using RTConnect – the XML gateway for online distribution, has increased its market penetration resulting in revenue and occupancy growth.
The highly competitive Dubai hotel industry is characterized by oversupply of rooms in the city, smaller booking window and high-volume online bookings. Being popular choice of guests, not having the ability to immediately update its rooms and rates was a potential handicap for its revenue stream and constant hindrance on staff.
Prior to RateTiger, Golden Tulip Media Hotel has tried various channel managers to update rates and allotments on different OTAs but there was still a lot of manual task involved. Finding a viable option to solve this became a priority and the revenue management team opted for RateTiger Connect, powered by LiveOS platform, earlier this year.
“This partnership has been wonderful for Golden Tulip Media Hotel. RateTiger has helped integrate many online channels accurately and interfacing with the property management system. Simplicity of the setup, integrating a new channel or modifying an existing one is programmed in a very efficient way. Customer support is great, I like the speed at which my inquiries are answered. And the user interface for the LiveOS dashboard is very comprehensive,” said Moataz Tawfik, Revenue Ecommerce Manager, Golden Tulip Media Hotel.
RTConnect’s pooled inventory model allows the property to continuously distribute rates and availability to multiple booking channels, and deliver updates back into its property management system (PMS) in real-time, without worrying about overbooking. eRevMax’s stable 2-way XML connection with all leading online sales channels have allowed to them to easily connect with better performing OTAs. They can monitor their booking trends across all channels on a single reporting dashboard to react instantly with a more effective distribution strategy.
“We have invested in building stable connectivity with around 450 OTAs and technology providers. Our solutions simplify the operations, improve efficiencies and give hoteliers time to focus on strategy. Being trusted by a prestigious property like Golden Tulip Media Hotel for streamlining their online distribution shows how well we deliver when it comes to best-in-class technology and premium customer service,” said Ram Mohan Dubey, Regional Sales Director APAC/MEA, eRevMax.